Our Reviews
Aaron E|2017 GMC Yukon XL
Confirmed Service Customer
2/2/2026
The service coordinator was very polite and knowledgeable and did what he said he was going to do. So far I'm very happy with the service I've received.
Victor Sifuentez
2/2/2026
Hi there Aaron, we are very happy to have provided you with such a positive experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
Kennewick, WA
Adam H|2026 GMC Sierra 3500 HD
Confirmed Service Customer
2/4/2026
Victor is great to work with. The work was done in a timely manner and delivered on time
Victor Sifuentez
2/5/2026
Hello Adam, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Speck Buick GMC of Tri-Cities. Please let us know if there is anything else we can do for you; we are more than happy to help!
Kennewick, WA
Clark A|2025 GMC Sierra 1500
Confirmed Service Customer
2/9/2026
Easy process. Fixed what I wanted. Would buy again
HAILEY BOYER
2/9/2026
Hello Clark, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Speck Buick GMC of Tri-Cities. Please let us know if there is anything else we can do for you; we are more than happy to help!
Richland, WA
James G|2026 GMC Sierra 3500 HD
Confirmed Sales Customer
2/17/2026
Very professional and on point.
Andy Widger
2/17/2026
Hi James, we are so pleased you enjoyed your visit to Speck Buick GMC of Tri-Cities! If you have any further questions, please don't hesitate to reach out!
Pasco, WA
Raymond S|2022 GMC 2500HD Sierra
Confirmed Service Customer
2/19/2026
Victor covered work that needs done and future work that should be done
Victor Sifuentez
2/19/2026
Hello there Raymond, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!
Kennewick, WA
Anthony S|2025 GMC Sierra 1500
Confirmed Service Customer
2/19/2026
Was excellent
Victor Sifuentez
2/19/2026
Hi Anthony, we are so happy to read such a great review about Speck Buick GMC of Tri-Cities! Please let us know if there is anything else we can do for you; we are more than happy to help!
KENNEWICK, WA
Jason R|2025 GMC Sierra 1500
Confirmed Service Customer
2/23/2026
I had an unexpected surprise in my tire on a Saturday morning. I ended up having to have my truck towed to the dealership because I didn’t have the lug nut key to put the spare tire on. Victor and his guys in the service center were great, they were able to squeeze me in, fix the tire and order the lug nut key for me before closing.
Victor Sifuentez
2/23/2026
Hello Jason, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!
Kennewick, WA
Richard W|2017 GMC Canyon
Confirmed Service Customer
2/23/2026
It went okay. It was spendy. I’ve been buying trucks from these folks for probably thirty years anyhow and I have a little trust left in and midst the hype and nonsense. I will say that Dani at Speck GMC Service department was very helpful. I know Victor, have for years, I think he’s the head down in Service now. This was my first go-round with Dani and I think she is a hard worker and pleasant to work with.
Dani Berger
2/23/2026
Hi Richard, we appreciate your feedback. We're glad you had a good experience with our team, and we look forward to your next visit with us.
RICHLAND, WA
Emily J|2023 GMC Terrain
Confirmed Service Customer
2/5/2026
Quick and efficient! I’m always treated with kindness and respect
Victor Sifuentez
2/9/2026
Hi there Emily! We're so happy we were able to help you out! We're looking forward to your next visit with us!
Benton City, WA
Michelle R|2025 Buick Envision
Confirmed Service Customer
2/18/2026
Everyone is always so nice when I go to this place. If I ask A question and the person whom I asked doesn’t know the answer they get someone who does. Wonderful communication from employees to customers. And they had donuts and coffee for customers. I don’t usually take my car to the dealership for an oil change but everyone was so nice, competent and efficient that I will definitely go back for oil changes. And it was early on a Friday and I was able to use the kids room to conduct business, felt like I had my own personal office.
Sal S
2/18/2026
Hi Michelle, we are so happy to read such a great review about Speck Buick GMC of Tri-Cities! We look forward to your next visit! Take care!
Kennewick, WA
Linda J|2023 Buick Enclave
Confirmed Service Customer
2/26/2026
Your customer service is non existent! You need to tell customers before they pick up a vehicle that there is a surcharge on credit Cards!!! Stealing $ from unspecting customers is wrong!! My assigned person when I checked in said he would be right back and I never saw him again for until he explained about my problem. Someone else took my information when they heard me tell my husband what a Cluster Fuck your system is! The person that was supposed to bring me my car where I was told to wait for it, did not, he left it out in front for me to hunt for it, then I got into my car and saw that the big plastic cube from the service department was still in the widow well!! By then I was so angry I heaved it into the parking lot yelling many expletives about what a crappy place Speck is!! Purchased my first Enclave from Desert Buick, whee Pablo was Service Manager and everyone valued you as a customer unlike Speck. Pablo is still there and a wonderful person who cares about his customers unlike others in Service Department. My current and second Enclave was purchased from Speck and likely the last vehicle I will purchase from you!!
Victor Sifuentez
2/26/2026
Hello Linda. We’re very sorry to hear about your recent experience. What you described- from the lack of communication to the final oversights- falls well below the level of service we expect from our team. We apologize that our credit card surcharge wasn’t clearly communicated. We never want to surprise our guests. Being told your vehicle was ready but having to search for it is unacceptable and we’re truly sorry for the frustration this caused. We value that you chose Speck again for your Buick and don’t want this to be your last visit. We’d appreciate the chance to make this right. Pablo would like to speak with you directly at 509-302-0158 to discuss how we can regain your trust and ensure your next visit is handled with the care you deserve.
Kennewick, WA
Frank M|2025 GMC Yukon
Confirmed Service Customer
2/26/2026
Best place to do business with highly recommended.
Rob Johsnon
2/26/2026
Hi Frank, we are so pleased you enjoyed your visit to Speck Buick GMC of Tri-Cities! Thanks again for the recommendation, and have an amazing day!
Richland, WA
Charlette A|2023 Chevrolet Tahoe
Confirmed Service Customer
2/12/2026
Friendly, knowledgeable people and great service.
Sal S
2/12/2026
Hello there Charlette, we appreciate you taking the time to leave us this feedback. Thank you again for choosing Speck Buick GMC of Tri-Cities and we hope to see you again.
Richland, WA
Stanely E|2019 GMC 1500 Sierra
Confirmed Service Customer
2/12/2026
My experience with Spec GMC has been friendly, courteous, and professional. Their work is top notch. I will continue to have my truck serviced here.
Dani Berger
2/12/2026
Hello Stanley, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day!
RICHLAND, WA
Julie A|2025 GMC Acadia
Confirmed Service Customer
2/16/2026
they were very efficient and helpful
Rob Johsnon
2/16/2026
Hello Julie, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Speck Buick GMC of Tri-Cities. Thank you, and have a fantastic day!
Pasco, WA
Wendi W|2024 Chevrolet Trailblazer
Confirmed Service Customer
2/26/2026
Very good customer service
Rob Johsnon
2/26/2026
Hi there Wendi, we are very happy to have provided you with such a positive experience! We hope to see you soon!
Kennewick, WA
Mohammed A|2025 GMC Sierra 1500
Confirmed Service Customer
3/5/2026
Good
Sal S
3/5/2026
Hi there Mohammed! We're so happy we were able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!
Kennewick, WA
Dana G|2026 GMC Yukon XL 1500
Confirmed Sales Customer
3/5/2026
Yaihaira was very professional and patient throughout the process.
YAJAHIRA GARCIA
3/5/2026
Hi Dana, we are so happy to read such a great review about Speck Buick GMC of Tri-Cities! Please don't hesitate to reach out to us if there's anything more we can do!
Pasco, WA
Gregory A|2025 GMC Sierra 1500
Confirmed Service Customer
3/5/2026
Lube, oil, filter, and tire rotation were completed. Easy scheduling, fast check-in, work completed...no problems
Rob Johsnon
3/5/2026
Hi Gregory, it is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Speck Buick GMC of Tri-Cities and we hope to see you again.
Kennewick, WA
Brandon W|2026 GMC Yukon
Confirmed Sales Customer
3/5/2026
Our experience at Speck in Tri started with Gabe. We inquired through the web and Gabe responded promptly answering our questions. As we progressed through the process we worked with Jose Rivera, Jose Gomez and Don as well. We found that while Gabe may have a day off, we would hear from one of the other 3 which ensured there was always a pulse on what we were looking for. We came in on a Sunday to test drive the Denali, Gabe was off but Don and Gomez was happy to help us out. The turning point /game changer came when they sold the Denali we were looking at which we understand they have to fish or cut bait. However, the drive to help us didn't stop there! Gabe fires over an email within 24hrs of this happening informing us he located a Blue one and he was "willing to bring it in by trailer for us to look at". This set us off in a positive way. Gabe didn't say we had to buy it or leverage any pressure in that direction, it was simply a neutral tone of let us bring this in for you and see if you like it. This customer service and willingness to help out and be apart of the solution rather than the problem is a skill you don't see often in car sales. We have purchased many brand new GMCs in our lifetime and we have not seen this type of care and gung ho attitude before. We ended up buying the Downpour Blue Denali and absolutely love it and are glad now that we didn't buy the white one! The customer service didn't stop though after we paid them. At the delivery day (Saturday, last day of the month, busy as hell) Jose Gomez spent almost an hour with us walking us through the plethora of features and customization features and helped us program the vehicle to our preference BEFORE we left the dealership. This was not asked for by us but rather Jose gathered both my wife and I and went through the features tooth and nail voluntarily. In the past, when we have purchased new vehicles we are burdened to come home, read the manual and ATTEMPT to figure it out. Not this time, we had the Denali dialed in the moment we left and have not had a single issue with features or preferences we selected. Overall their customer service is top notch here from leadership to sales. Thanks again for taking care of us and we hope GMC recognizes these professionals for leading the sales of the GMC brand by their exceptional care and customer service.
Gabriel G.
3/5/2026
Hi Brandon, thanks for highlighting some of our staff who helped make this such a great experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Speck Buick GMC of Tri-Cities!
Walla Walla, WA
Gabriel S|2023 GMC Sierra 1500
Confirmed Service Customer
2/1/2026
Awesome customer service
Rob Johsnon
2/2/2026
Hello Gabriel, thank you for your kind words and this wonderful review! Thank you again for the great review!
Pasco, WA
Jeffery D|2026 Buick Enclave
Confirmed Sales Customer
2/17/2026
Gabe and the team were excellent. This was our third vehicle purchase from Gabe. He is always very pleasant and makes us feel comfortable.
Gabriel G.
2/18/2026
Hi Jeffery, we are so pleased you enjoyed your visit to Speck Buick GMC of Tri-Cities! Thank you, and have a fantastic day!
Richland, WA
Mark G|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
2/24/2026
great customer service. My representative was very helpful
Victor Sifuentez
2/24/2026
Hi Mark, we are so pleased you enjoyed your visit to Speck Buick GMC of Tri-Cities! Please let us know if there is anything else we can do for you; we are more than happy to help!
Pasco, WA
Glenna A|2024 GMC Sierra 1500
Confirmed Service Customer
2/24/2026
Overall great experience
Victor Sifuentez
2/24/2026
Hi Glenna, we are so happy to read such a great review about Speck Buick GMC of Tri-Cities! Thank you, and have a fantastic day!
Pasco, WA
Zach G|2025 GMC Sierra 3500 HD
Confirmed Service Customer
2/27/2026
Greeter in the HUT was nice. Service coordinator communicated and was on top of it.
Kennewick, WA
Kay P|2022 Buick Envision
Confirmed Service Customer
3/4/2026
Always sees I have a ride if u can’t stay at the dealership. Parker was right there running a shuttle of people. Work on car completed much quicker than expected.
Rob Johsnon
3/4/2026
Hi Kay, it is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Richland, WA
Meghan S|2021 GMC Yukon
Confirmed Service Customer
3/4/2026
Dani was so helpful. My situation was very stressful due to the previous dealership I purchased from, she helped resolve this quickly and professionally. We live In Spokane but will be making the trip to you guys for any service / new purchases.
Dani Berger
3/4/2026
Hi there Meghan, we are very happy to have provided you with such a positive experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
Walla Walla, WA
Jacob A|2024 GMC Acadia
Confirmed Service Customer
3/4/2026
Thank you Victor appreciate your help.
Victor Sifuentez
3/4/2026
Hi Jacob, we are so happy to read such a great review about Speck Buick GMC of Tri-Cities! We are always more than happy to assist you if anything else comes up. Take care!
Richland, WA
Charles T|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
3/6/2026
Everything went smoothly. Check in process was simple and informative. Received vehicle before before the estimated time. Thank you
Rob Johsnon
3/9/2026
Hello Charles, we're happy to hear you had such a positive experience with our team! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Walla Walla, WA
Nicole S|2026 GMC Acadia
Confirmed Sales Customer
2/3/2026
Great experience!
Arthur Bowen
2/5/2026
Hello there Nicole, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!
Richland, WA
Zachary H|2016 Chevrolet 1500 Silverado
Confirmed Service Customer
2/16/2026
Dani and sal are always very helpful and kind whenever I bring a vehicle in
Dani Berger
2/16/2026
Hi Zachary, we're glad to hear you found our staff was so knowledgeable and helpful! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
KENNEWICK, WA
Terry W|2023 GMC Yukon
Confirmed Service Customer
2/19/2026
They were accommodating and willing to adjust the schedule last minute to help our family. The service was done quickly and efficiently.
Rob Johsnon
2/19/2026
Hello Terry, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Speck Buick GMC of Tri-Cities. We are always more than happy to assist you if anything else comes up. Take care!
Pasco, WA
David O|2025 GMC Sierra 1500
Confirmed Service Customer
2/25/2026
Everyone was kind and attentive. The work was done as promised and was greatly appreciated
Victor Sifuentez
2/25/2026
Hi there David! We're so happy we were able to help you out! We are always more than happy to assist you if anything else comes up. Take care!
Kennewick, WA
Tony S|2026 GMC Sierra 1500
Confirmed Service Customer
3/5/2026
Clean, quick, friendly and helpful
Sal S
3/5/2026
Hi Tony, reviews like this give us motivation and help us ensure we provide high-quality care. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Kennewick, WA
Trevor J|2024 GMC Sierra 1500
Confirmed Service Customer
3/6/2026
This was for warranty work. Victor in service did an amazing job helping us with this issue and his communication and efficiency is top notch! Considering the fiasco we went through at this dealership when we tried to purchase this truck through this dealership I am thoroughly impressed with this interaction. Thank you Victor!
Victor Sifuentez
3/6/2026
Hello Trevor, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
Kennewick, WA
Andres S|2017 GMC 1500 Sierra
Confirmed Service Customer
3/7/2026
Victor SR did a great job keeping us informed of what was going on with the service
Victor Sifuentez
3/9/2026
Hi Andres, thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Pasco, WA
Rodolfo V|2026 Buick Enclave
Confirmed Sales Customer
3/7/2026
They are super friendly and professional Staff, They know their job very well and you can see that they enjoy doing it; they provide excellent customer service.Specially Jose Rivera y Rafael :)
Rafael Carrillo
3/9/2026
Hi Rodolfo, we're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!
Kennewick, WA
Trevor P|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
2/18/2026
Your dealership continues to impress. We bought a vehicle two years ago and the experience from then to now, has been consistent. From the service department and aftercare to the new vehicle we bought last week. Rafael is top notch and his attention to detail coupled with his bedside manner is what everyone should experience when purchasing a vehicle.
Rafael Carrillo
2/18/2026
Hi there Trevor! We're so happy we were able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!
Richland, WA
Jasmine B|2026 GMC Terrain
Confirmed Service Customer
2/18/2026
Very friendly staff , LVIII was very professional and helpful
Victor Sifuentez
2/18/2026
Hi Jasmine, we're glad to hear you found our staff was so knowledgeable and helpful! Feel free to reach out to us if you need anything. Have a wonderful day!
Pasco, WA
Mike U|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
2/18/2026
Always a good experience at Speck. Quick in and out and always complete the work they say they will in the timeframe provided. I would recommend them to anyone.
Victor Sifuentez
2/18/2026
Hi Mike, it is great to hear everything was done quickly and to your satisfaction! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Kennewick, WA
Mark D|2018 GMC 2500HD Sierra
Confirmed Service Customer
2/22/2026
As always, our maintenance appointment with Speck GMC was thorough and completed with the professionalism and care we've come to expect. During this particular service my advisor suspected there may be an alignment issue after checking the tire treads. Sure enough, a couple of parts were out of tolerance, so we made the decision to preemptively get them replaced. I always leave the dealership confident the maintenance is up to date. And I always appreciate being informed of what maintenance items can safely be put off until the next service, so I can save some cost now, but be prepared to take care of things when the next service is due.
Victor Sifuentez
2/23/2026
Hello Mark, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!
RICHLAND, WA
Yantzee E|2024 GMC Sierra 2500 HD
Confirmed Service Customer
3/4/2026
Very smooth process. Easy check in and quick service. Very friendly staff.
Sal S
3/4/2026
Hi Yantzee, we're glad everything was completed quickly and to your satisfaction! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Kennewick, WA
Jason R|2020 GMC 1500 Sierra
Confirmed Service Customer
3/9/2026
It starts at the top. With Pablo. He takes pride in his position and his staff appreciate his leadership. Which leads me to Victor (the dad) whenever I come in for service on my truck he always takes care of me. We have choses on where we can get our service done on our vehicles but it comes down to CUSTOMER Service. Your service department goes above and beyond. I will always choose great customer service.
Victor Sifuentez
3/10/2026
Hi Jason, we're so glad that we were able to go above and beyond your expectations! We look forward to your next visit! Take care!
Kennewick, WA
Wendy O|2022 GMC Terrain
Confirmed Service Customer
2/17/2026
The services department always tries to sell me something I don’t need on my new car I just bought 3 years ago. Thankfully my husband knows a lot about cars and saved me 200 dollars.
COLLEGE PLACE, WA
James H|2024 GMC Canyon
Confirmed Service Customer
2/17/2026
Everything went very well. I appreciated the ride to my home by Mr. Hernandez. Very nice and friendly gentleman. Also my service advisor Victor Sifuentez was very helpful and helped to get the cost of replacing my key FOB lowered with some points that I had that I was not aware of. Victor is a very nice and informative gentleman. I love how the service works at the GMC dealership. Very smooth. Also the waiting area is very nice.
Victor Sifuentez
2/17/2026
Hello there James, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!
Richland, WA
Gary D|2022 Buick Envision
Confirmed Service Customer
2/17/2026
They received the parts quickly add installed them within a few days.
Victor Sifuentez
2/17/2026
Hello Gary, we're happy to hear you had such a positive experience with our team! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Kennewick, WA
Wayne M|2025 GMC Sierra 1500
Confirmed Service Customer
2/20/2026
I showed up for my appointment scheduled for 10am I was greeted by Dani who was a great service advisor very pleasant and attentive to my needs
Dani Berger
2/20/2026
Hi Wayne, we are so happy to read such a great review about Speck Buick GMC of Tri-Cities! If you're ever in need of more help, please let us know!
MATTAWA, WA
Leo F|2014 GMC 1500 Sierra
Confirmed Service Customer
2/20/2026
Very helpful
Victor Sifuentez
2/20/2026
Hi Leo, we are so pleased you enjoyed your visit to Speck Buick GMC of Tri-Cities! Thank you, and have a fantastic day!
KENNEWICK, WA
Kevin W|2024 GMC Terrain
Confirmed Service Customer
2/25/2026
Thank you
Victor Sifuentez
2/25/2026
Hello Kevin, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day!
Aberdeen, ID
Dan W|2024 GMC Sierra 3500 HD
Confirmed Service Customer
2/27/2026
It was great, service was excellent!
Sal S
2/27/2026
Hello Dan, thank you for your kind words and this wonderful review! If you're ever in need of more help, please let us know!
Kennewick, WA
Julie A|2025 GMC Acadia
Confirmed Service Customer
3/2/2026
Service Person was friendly and bay was clean.
Dani Berger
3/3/2026
Hello Julie, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day!
Odessa, WA
Michael D|2018 GMC Terrain
Confirmed Service Customer
3/14/2026
Dani is a great service writer. She took care of me every step of the way and she took the extra step to make sure i had my questions answered
Dani Berger
3/16/2026
Hi Michael, we're happy you found our staff to be so supportive during your experience here at Speck Buick GMC of Tri-Cities. Thank you, and have a fantastic day!
Kennewick, WA
Keneth C|2026 GMC Canyon
Confirmed Sales Customer
3/4/2026
Every employee we dealt with at dealer was courteous and knowledgeable about their products. Raphael went above and beyond to find the truck to best fit what we were looking for.
Rafael Carrillo
3/5/2026
Hi Keneth, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.
Pasco, WA
Kevin W|2026 GMC Terrain
Confirmed Sales Customer
3/10/2026
Everything went well. No high pressure.
Patric Click
3/10/2026
Hi there Kevin, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Aberdeen, ID
Steven M|2024 GMC Sierra 2500 HD
Confirmed Service Customer
3/10/2026
I dropped my truck off at 8:30 for a 9am oil change. I was getting a ride from the dealership and informed them I would be back to pick it up when ready. When I asked about how long it would take, I was told "90 minutes or so". I then asked to please communicate when it would be done so I could arrange a ride to pick my truck back up. at 11:45 I had still not heard back so decided to call and was told my service rep was on lunch and would not return until 12:10. On top of that, I was told additional work was being done on a "recall issue". Not once was I informed or asked for approval on the additional work. Granted, I would have likely approved said work, however there was zero communication. Unfortunately, this is not the first time this service department has completely failed to communicate to me upon request. I am extremely disappointed in the interaction, lack of communication and overall taking 3 and half hours to complete a scheduled oil change and fuel filter change.
West Richland, WA
Idaho C|2023 Chevrolet Silverado 2500 HD
Confirmed Service Customer
3/13/2026
Victor is the man! Thank you for taking care of our fleet vehicles.
Victor Sifuentez
3/13/2026
Hi there! We're so happy we were able to help you out! We look forward to your next visit! Take care!
Chubbuck, ID
Jeffrey F|2026 GMC Yukon XL 1500
Confirmed Sales Customer
3/17/2026
From the start to the end the whole experience was great! We live in Utah and dealing with Speck and Arthur was better than an of the local dealers here. Arthur was great to deal with, he was quick to respond and was straight to the point. We will definitely be buying from Speck again even though we are in Utah.
Arthur Bowen
3/17/2026
Hi Jeff, we are so happy to read such a great review about Speck Buick GMC of Tri-Cities! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Riverton, UT
Helen G|2017 Buick LaCrosse
Confirmed Service Customer
3/17/2026
The service I received was excellent!
Victor Sifuentez
3/17/2026
Hi Helen, we are so happy to read such a great review about Speck Buick GMC of Tri-Cities! Please let us know if there is anything else we can do for you; we are more than happy to help!
KENNEWICK, WA
David L|2026 GMC Sierra 2500 HD
Confirmed Service Customer
2/10/2026
Mr. Don, Rafael and Keaton RAWK! My Truck is Super Cool! The service “After The Sale” is what really counts though. Turn up the Cage & Focx Music and keep up the Fantastic Customer Service y’all.
HAILEY BOYER
2/10/2026
Wow David, it's experiences like yours that really keep us motivated! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
kennewick, WA
Marcella R|2023 GMC Yukon
Confirmed Service Customer
2/10/2026
Excellent hospitality. Greeted by an excellent service representative.
Victor Sifuentez
2/10/2026
Hello Marcella, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
KENNEWICK, WA
Jeff P|2025 GMC Sierra EV
Confirmed Service Customer
2/12/2026
Thank you for getting me in at the last minute and getting me out on time!
Victor Sifuentez
2/12/2026
Hi Jeff, it is great to hear everything was done quickly and to your satisfaction! We hope you have a great day!
VANCOUVER, WA
Vivian K|2025 Buick Envision
Confirmed Service Customer
2/18/2026
Young Man who checked me in was kind and courteous.
Rob Johsnon
2/18/2026
Hello there Vivian, we appreciate you taking the time to leave us this feedback. We can't wait to see you again, have a great day!
Pasco, WA
Donald I|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
2/27/2026
All good until there was a radio issue. Not a good feeling when the truck was new
Arthur Bowen
2/27/2026
Hello Donald, we really appreciate your feedback! Thank you again for choosing Speck Buick GMC of Tri-Cities and we hope to see you again.
West Richland, WA
Dennis H|2026 GMC Sierra 1500
Confirmed Sales Customer
3/3/2026
I feel like everyone there was helping me try to get the best deal that I could get.
Luis Murillo
3/3/2026
Hi Dennis, we're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for leaving us this response!
Pasco, WA
Richard R|2026 GMC Sierra 1500
Confirmed Sales Customer
3/12/2026
Andy was really helpful with guiding us through the process of figuring out which truck and what options would work for us. Brian did a good job explaining to type of additional coverage would be best for us.
Andy Widger
3/12/2026
Wow Richard, it's experiences like yours that really keep us motivated! We are always more than happy to assist you if anything else comes up. Take care!
West Richland, WA
David L|2025 GMC Sierra 2500 HD
Confirmed Service Customer
3/26/2026
Very smooth no issues.
Victor Sifuentez
3/27/2026
Hi there David, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
Walla Walla, WA
Michael V|2022 GMC 1500 Sierra
Confirmed Service Customer
4/6/2026
My family and I were traveling from Spokane to Centralia for a volleyball tournament and my GMC truck had a transmission fault in Pasco. We contacted Speck and Sal got us in right away. They covered the part under warranty, did a transmission service and got us back on the road! Great service, communication and waiting area. Thank you.
Sal S
4/6/2026
Hello Michael, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to reach out to us if you need anything. Have a wonderful day!
Spokane, WA
Craig F|2025 Chevrolet Traverse
Confirmed Service Customer
2/23/2026
Friendly and thorough
Rob Johsnon
2/23/2026
Hi Craig, we are so happy to read such a great review about Speck Buick GMC of Tri-Cities! Please don't hesitate to reach out if there's anything additional we can do for you.
West Richland, WA
Richard L|2026 GMC Sierra 2500 HD
Confirmed Service Customer
2/23/2026
Got appointment for next day, great checking experience, service completed on time.
Rob Johsnon
2/23/2026
Hi Richard, it is great to hear everything was done quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!
PASCO, AK
Francisco M|2025 GMC Sierra 1500
Confirmed Service Customer
2/26/2026
Awesome customer service and smooth experience altogether.
Victor Sifuentez
2/26/2026
Hi Francisco, we are so happy to read such a great review about Speck Buick GMC of Tri-Cities! We look forward to your next visit! Take care!
Kennewick, WA
Sarena L|2026 GMC Yukon XL 1500
Confirmed Service Customer
3/6/2026
Good
Victor Sifuentez
3/6/2026
Hi there Sarena! We're so happy we were able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!
Kennewick, WA
Kylie A|2024 GMC Acadia
Confirmed Service Customer
3/6/2026
Great communication and speedy service!
Victor Sifuentez
3/6/2026
Hi Kylie and Brent, it is great to hear everything was done quickly and to your satisfaction! We're looking forward to your next visit with us!
Pasco, WA
Speck B|2023 GMC Acadia
Confirmed Service Customer
3/11/2026
Great service staff
Rob Johsnon
3/11/2026
We're pleased to know we have been able to exceed your expectations and really help you out! Please don't hesitate to reach out to us if there's anything more we can do!
KENNEWICK, WA
Eldia S|2023 GMC Acadia
Confirmed Service Customer
3/11/2026
It was easy to get in and done with the work that needed to get done.
Sal S
3/12/2026
Hi Eldia, it is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
Moses Lake, WA
Jesse B|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
3/12/2026
Friendly communicated well very attentive.
Dani Berger
3/12/2026
Hi Jesse, we are so happy to read such a great review about Speck Buick GMC of Tri-Cities! Feel free to reach out to us if you need anything. Have a wonderful day.
Pasco, WA
Janice I|2023 GMC Terrain
Confirmed Service Customer
3/20/2026
Friendly service that kept me in the loop.
Victor Sifuentez
3/20/2026
Hi there Janice, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
West Richland, WA
Orlando G|2024 GMC Yukon XL 1500
Confirmed Service Customer
4/8/2026
Awesome customer service took care of me really well kept me informed of my status
Rob Johsnon
4/8/2026
Hi there Orlando, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Warden, WA
Cynthia R|2025 Buick Envista
Confirmed Sales Customer
3/20/2026
Smooth process. Gabriel was extremely helpful making sure I understood how everything worked. Highly recommend!!
Gabriel G.
3/23/2026
Hello there Cynthia, we appreciate you taking the time to leave us this feedback. Thanks again for the recommendation, and have an amazing day!
Pasco, WA
Brenda R|2021 Chevrolet Blazer
Confirmed Service Customer
3/24/2026
The dealership is great, my initial contact was very pleasant and professional. I only had concerns with how my vehicle was left after both my visits. The first visit there was foam scraps left on the center console and cup holders. After my second visit the plastic used to cover my center console was left behind along with small particles of foam and what looked like wires used to install the new speaker. Service was great but would have appreciated having the vehicle cleaned up after service. I also noticed small smudge marks on the roof of the car that were not there prior to the maintenance done in the vehicle.
Victor Sifuentez
3/24/2026
Hello Brenda, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day!
Pasco, WA
Charles B|2024 GMC Sierra 2500 HD
Confirmed Service Customer
3/24/2026
Quickly diagnosed my problem and resolved it in a timely manner.
Dani Berger
3/24/2026
Hi Charles, it is great to hear everything was done quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!
Winchester, KY
Presiliano L|2026 GMC Yukon
Confirmed Sales Customer
3/24/2026
Had an exceptional experience. Appreciate you all.
Jose Gomez
3/24/2026
Hello Presiliano, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!
Yakima, WA
Meghan S|2021 GMC Yukon
Confirmed Service Customer
3/30/2026
Always the best service. We drive from Spokane just to come to you guys!
Dani Berger
3/31/2026
Hi there Meghan, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
Walla Walla, WA
Krystye B|2025 GMC Yukon
Confirmed Service Customer
4/17/2026
My experience was great. Was greeted with a smile. Sal was ready to get to my service.
Sal S
4/17/2026
Hi Krystye, we are so happy to read such a great review about Speck Buick GMC of Tri-Cities - Service! Feel free to reach out to us if you need anything. Have a wonderful day!
Pasco, WA
Kevin J|2025 GMC Sierra 1500
Confirmed Service Customer
5/2/2026
Quick and easy
Dani Berger
5/4/2026
We're glad everything was completed quickly and to your satisfaction! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Mesa, WA
Cheryl S|2017 GMC Terrain
Confirmed Service Customer
5/2/2026
Great friendly staff. Service was well explained.
Victor Sifuentez
5/4/2026
Hi there Cheryl, thank you so much for your positive comments about Speck Buick GMC of Tri-Cities! We're looking forward to your next visit with us!
Pasco, WA
Roger M|2021 GMC 1500 Sierra
Confirmed Service Customer
3/19/2026
I purchased a new vehicle and a used one the used one had a problem that had to be addressed which took little over two weeks fix but my only issue was lack of communication if I didn’t call nobody took the time to reach out to me.
Walla Walla, WA
Robert W|2021 GMC 3500HD Sierra
Confirmed Service Customer
3/19/2026
Great
Victor Sifuentez
3/19/2026
Hello Robert, thank you for your kind words and this wonderful review! If you're ever in need of more help, please let us know!
PASCO, WA
Jeremy A|2024 GMC Sierra 3500 HD
Confirmed Service Customer
3/25/2026
The crew did great.
Victor Sifuentez
3/25/2026
Hi there Jeremy, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
KENNEWICK, WA
Timothy S|2023 GMC Sierra 1500
Confirmed Service Customer
3/25/2026
Dani was great to work with as always! Quick and efficient service.
Dani Berger
3/26/2026
Hi Timothy, we are so happy to read such a great review about Speck Buick GMC of Tri-Cities! Thank you, and have a fantastic day!
Pasco, WA
Kay P|2022 Buick Envision
Confirmed Service Customer
3/25/2026
Nothing to share
Dani Berger
3/26/2026
Hi there Kay! We're so happy we were able to help you out! We hope to see you soon!
Richland, WA
Marie S|2026 GMC Acadia
Confirmed Sales Customer
3/28/2026
Andy Widger was great at explaining the features of the Acadia. I felt comfortable taking the car out on my own.
Andy Widger
3/30/2026
Hi Marie, we're happy you found our staff to be so supportive during your experience here at Speck Buick GMC of Tri-Cities. We hope to see you soon!
Kennewick, WA
Andres R|2022 GMC 1500 Sierra
Confirmed Service Customer
3/29/2026
I took my truck in for service, and Sal did an outstanding job. His communication, expertise, and clear explanations made the entire experience comfortable and very helpful.
Sal S
3/30/2026
Hi there Andres, thank you for taking the time to leave a review for us at Speck Buick GMC of Tri-Cities. We're happy we could meet your expectations! If you're ever in need of more help, please let us know!
Pasco, WA
Speck B|2026 Buick Encore GX
Confirmed Service Customer
3/30/2026
Great staff
HAILEY BOYER
3/30/2026
Hi, we are so happy to read such a great review about Speck Buick GMC of Tri-Cities! We're looking forward to your next visit with us!
KENNEWICK, WA
Alberto S|2025 GMC Acadia
Confirmed Service Customer
5/1/2026
Greeted by staff upon entering. All staff were courteous and friendly. I asked to have each of my issues addressed and documented. I was reassured it would be and I felt it was done so with high quality. A bit of downside not having a loaner vehicle to leave my vehicle longer since I live 80 plus miles away from dealership (1 an hour and half plus). It would be nice to have at least one or two load vehicles for folks that don't live locally in the area. This is the 3rd vehicle I've purchased from Speck, the 2 previous ones were from the Pasco, WA location.
Victor Sifuentez
5/1/2026
Hello Alberto, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
Yakima, WA
Dallas C|2013 Buick LaCrosse
Confirmed Service Customer
3/13/2026
Car was not showing it's issues so no diagnosis possible. No charge for the attempts.
Rob Johsnon
3/13/2026
Hello Dallas, we are glad we could help! We are always more than happy to assist you if anything else comes up. Take care!
KENNEWICK, WA
David R|2019 GMC Canyon
Confirmed Service Customer
3/13/2026
Professional and friendly service from Victor as he helped me through the process. Victor kept me informed and was thorough in his review of the inspection results.
Victor Sifuentez
3/13/2026
Hi David, we are so happy to read such a great review about Speck Buick GMC of Tri-Cities! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
BURBANK, WA
Speck B|2018 Chevrolet Suburban
Confirmed Service Customer
3/26/2026
Great staff
Dani Berger
3/26/2026
Hello, we are glad we could help! Feel free to reach out to us if you need anything. Have a wonderful day.
KENNEWICK, WA
Stephanie L|2024 GMC Yukon XL 1500
Confirmed Service Customer
4/22/2026
Everything went very smoothly. We had great communication through the whole process. It was done in the time quoted. The facility was very clean and there was room for my kids to do their schoolwork.
Rob Johsnon
4/22/2026
It is great to hear everything was done quickly and to your satisfaction! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
West Richland, WA
Jonathon W|2017 GMC Canyon
Confirmed Service Customer
4/26/2026
Was experiencing two major issues that were going unresolved when serviced elsewhere, that were identified upon inspection/repair.
Rob Johsnon
4/27/2026
Thanks Jonathon! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you so much again for your feedback! We hope you have a great day!
Richland, WA
James A|2023 Buick Enclave
Confirmed Service Customer
4/26/2026
The Service Writer, Dani, made sure I knew everything that needed done in addition to my oil change. The crew made sure everything was done. They finished the job sooner than predicted.
Dani Berger
4/27/2026
Hello James, thank you for your kind words and this wonderful review! Thank you again for the great review!
richland, WA
Daniel F|2003 GMC Yukon
Confirmed Service Customer
5/3/2026
Great customer service and friendly staff. Victor and your service team provided excellent service and my Transmission shifting issue has greatly improved!
Victor Sifuentez
5/4/2026
Hello Daniel, thank you for your kind words and this wonderful review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
West Richland, WA
Robert J|2023 Buick Enclave
Confirmed Service Customer
5/4/2026
I like being able to track the current progress real time.
Victor Sifuentez
5/5/2026
Hi Robert, we are so happy to read such a great review about Speck Buick GMC of Tri-Cities! If you're ever in need of more help, please let us know!
Wenatchee, WA
Jesus A|2022 GMC 3500HD Sierra
Confirmed Service Customer
3/10/2026
Great service!
Sal S
3/11/2026
Hello there Jesus, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!
Toppenish, WA
Jeff M|2021 GMC 1500 Sierra
Confirmed Service Customer
3/15/2026
Sal is Awesome. Everyone was very professional and went above and beyond for me.
Sal S
3/16/2026
Hi Jeff, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!
WEST RICHLAND, WA
Lance H|2026 GMC Terrain
Confirmed Sales Customer
3/18/2026
Everyone was willing to help! Brian Molina was a key part in getting me into the vehicle I needed at a price that worked for me!
Rafael Carrillo
3/19/2026
Congratulations on your new vehicle Lance! Please let us know if there is anything else we can do for you; we are more than happy to help!
Hermiston, OR
Rosario R|2016 GMC Acadia
Confirmed Service Customer
4/1/2026
Great
Dani Berger
4/2/2026
Hi there Rosario! We're so happy we were able to help you out! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
Pasco, WA
Margie D|2026 GMC Yukon
Confirmed Service Customer
4/12/2026
Has always been friendly and relatively quick.
Dani Berger
4/13/2026
Hi there Margie, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
PASCO, WA
Edward A|2024 GMC Canyon
Confirmed Service Customer
5/5/2026
N/A
Dani Berger
5/5/2026
Hello Edward, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
Kennewick, WA
Beth M|2022 Chevrolet Tahoe
Confirmed Service Customer
5/8/2026
Extremely friendly staff, very prompt and knowledgable.
Sal S
5/8/2026
We're glad to hear you found our staff was so knowledgeable and helpful! Feel free to reach out to us if you need anything. Have a wonderful day!
Kennewick, WA
Edward S|2025 GMC Sierra 2500 HD
Confirmed Service Customer
5/8/2026
Victor was very professional and 'on it' from my entrance into the service bay. Will refer friends/family without hesitation.
Victor Sifuentez
5/8/2026
Hi Edward, thank you for your kind review; we are happy to pass along your comments to the team here at Speck Buick GMC of Tri-Cities - Service! Thanks again for the recommendation, and have an amazing day!
Richland, WA
Thomas S|2023 GMC Sierra 1500
Confirmed Service Customer
5/18/2026
ALL WAYS PROFESSIONAL, HELPFUL, AND PLEASENT.
Dani Berger
5/18/2026
Hi Thomas, thank you for your kind review; we are happy to pass along your comments to the team here at Speck Buick GMC of Tri-Cities! We hope to see you soon!
KENNEWICK, WA
Brian &|2023 GMC Yukon XL 1500
Confirmed Service Customer
4/8/2026
Quick, efficient job. Great communication.
Rob Johsnon
4/8/2026
Hi Brian and Sarah, thank you for your kind review; we are happy to pass along your comments to the team here at Speck Buick GMC of Tri-Cities - Service! We look forward to your next visit! Take care!
Richland, WA
Brad H|2024 GMC Sierra 1500
Confirmed Service Customer
5/1/2026
Victor was very helpful and my pickup was ready when he said.
Victor Sifuentez
5/1/2026
We're glad to hear you found our staff was so knowledgeable and helpful! Thank you, and have a fantastic day!
PASCO, WA
Timothy J|2024 GMC Sierra 2500 HD
Confirmed Service Customer
5/1/2026
Excellent support!
Victor Sifuentez
5/1/2026
Hello Timothy, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
Kennewick, WA
Michael T|2022 GMC 3500HD Sierra
Confirmed Service Customer
5/6/2026
Quick and smooth oil change for my truck over the weekend. Everything was handled professionally, completed on time, and the truck is running great. Appreciate the excellent service and attention to detail.
Rob Johsnon
5/7/2026
Hello Michael, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Speck Buick GMC of Tri-Cities. We look forward to your next visit! Take care!
west richland, WA
Steve/sondra P|2019 Chevrolet Impala
Confirmed Service Customer
5/6/2026
Great service
Victor Sifuentez
5/7/2026
Hi Steve and Sondra, we are so happy to read such a great review about Speck Buick GMC of Tri-Cities! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Speck Buick GMC of Tri-Cities!
Pasco, WA
Charles K|2023 GMC Acadia
Confirmed Service Customer
5/13/2026
Service writer Dani always greets me with a smile. She is very knowledgeable and helpful. My vehicle service was completed in just under an hour. Unfortunately, the coffee urns in the waiting room were empty...
Dani Berger
5/13/2026
Hi there Charles! We're so happy we were able to help you out! If you have any further questions, please don't hesitate to reach out!
KENNEWICK, WA
Deanna G|2026 Buick Envision
Confirmed Service Customer
5/13/2026
All personnel I encountered were friendly and helpful.
Rob Johsnon
5/18/2026
Hello Deanna, we are glad we could help! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Valley, WA
John A|2025 GMC Sierra 1500
Confirmed Service Customer
5/20/2026
Victor did an incredible job getting me in, getting the service completed in a timely fashion. He also made sure that the concerns I had about the truck would be addressed as soon as I called him and set an appointment. Unbelievable job.
Victor Sifuentez
5/20/2026
Hi John, thank you for your kind review; we are happy to pass along your comments to the team here at Speck Buick GMC of Tri-Cities! Until the next time we meet, take care!
Pasco, WA
Anna L|2020 Chevrolet 3500HD Silverado
Confirmed Service Customer
4/9/2026
Arturo and Brian were great to work with. This was my second time working with Speck in Pasco. The whole staff is always pleasant! Thank you
Sal S
4/9/2026
Hi there Anna! We're so happy we were able to help you out! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
East Wenatchee, WA
Tim K|2016 Chevrolet Tahoe
Confirmed Service Customer
4/24/2026
Working with service advisor Dani is a great experience.
Dani Berger
4/24/2026
Hi there Tim! We're so happy we were able to help you out! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
RICHLAND, WA
Sean M|2026 GMC Canyon
Confirmed Sales Customer
5/12/2026
We recently bought a 2026 GMC Canyon from Gabriel. I was very impressed with everyone we dealt with at Speck. Staff was friendly and knowledgeable. Unlike other car buying experiences we have had they weren't overly pushy. Throughout the process they earned our business.
West Richland, WA
Bmw/audi T|2024 Chevrolet Suburban 1500
Confirmed Service Customer
5/12/2026
SERVICE WAS GREAT!
Richland, WA
Daniel C|2024 GMC Sierra 1500
Confirmed Service Customer
5/12/2026
Very polite and fast
Pasco, ID
Ricardo G|2024 GMC Sierra 2500 HD
Confirmed Service Customer
5/18/2026
Victor did an outstanding job with the whole process and was very professional as well as explained everything. Great experience.
Victor Sifuentez
5/20/2026
Thanks for highlighting some of our staff who helped make this such a great experience! Thank you, and have a fantastic day!
Outlook, WA
Clay H|2026 GMC Sierra 1500
Confirmed Sales Customer
5/19/2026
Jose Gomez is amazing, he goes above and beyond to make the purchase experience delightful. His knowledge is exceptional and his "can do" attitude made buying a vehicle with him one of the best I have had. He knows how to get any of the functions on the newer trucks to work perfectly. I would highly recommend him for sales person of the year. Unfortunately, the original vehicle that was brought to the dealership for me did not meet all of my requirements so more work was required and additional time before I was able to get a vehicle. The final vehicle did not meet all of my requirements but is close enough.
Chibomboma Loongo
5/20/2026
Hi Clay, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!
Richland, WA
Michael Y|2016 Chevrolet 3500HD Silverado
Confirmed Service Customer
5/19/2026
work was completed in the time frame given at the estimated price.
Rob Johsnon
5/20/2026
We're glad everything was completed quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!
Pasco, WA
Jason W|2025 GMC Sierra 2500 HD
Confirmed Service Customer
3/27/2026
Everyone was professional, friendly, and the service was performed quickly.
Victor Sifuentez
3/30/2026
Hi Jason, it is great to hear everything was done quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.
Pasco, WA
John W|2026 GMC Canyon
Confirmed Sales Customer
5/4/2026
I have been looking for a particular color and option package on a GMC Canyon Denali. I stopped by Speck Buick - GMC and they had just unloaded the Canyon from hauler the night before. I guess it was meant to be. Very friendly and competent staff to help with the transaction.
Chibomboma Loongo
5/5/2026
Hello John, thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Kennewick, WA
David V|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
5/11/2026
Express oil change experience get in and out no time anymore to talk about car needed maintenance. Just getting the customer in and out volume sales. Charge a surcharge fee to pay with credit card is odd for a dealership. Only major dealership in town doing it called around to confirm.
Pasco, WA
Derik H|2024 GMC Sierra 2500 HD
Confirmed Service Customer
5/11/2026
Finished the work that needed to be done in a timely manner.
Victor Sifuentez
5/12/2026
It is great to hear everything was done quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!
KENNEWICK, WA
George D|2026 GMC Sierra 3500 HD
Confirmed Sales Customer
5/11/2026
Great experience as always! We have bought several vehicles from Specks, both Gm and Hyundai, and have had great service every time!
Andy Widger
5/12/2026
Thanks George! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to see you soon!
Kennewick, WA
Robert P|2026 GMC Sierra 1500
Confirmed Sales Customer
5/12/2026
Andy does a wonderful job every time!! Thanks!!!
Andy Widger
5/12/2026
Hi Robert, reviews like this give us motivation and help us ensure we provide high-quality care. Please let us know if there is anything else we can do for you; we are more than happy to help!
Pasco, WA
Randy D|2024 GMC Terrain
Confirmed Service Customer
5/17/2026
Dani was very helpful and fast, really nice to deal with!
Dani Berger
5/18/2026
We're glad to hear you found our staff was so knowledgeable and helpful! Feel free to reach out to us if you need anything. Have a wonderful day!
Richland, WA
Hugo F|2025 GMC Sierra 1500
Confirmed Service Customer
5/23/2026
Muy bueno el servicio
Sal S
5/26/2026
Hi Hugo, we are so happy to read such a great review about Speck Buick GMC of Tri-Cities! If you're ever in need of more help, please let us know!
Pasco, WA
Terry A|2015 GMC Acadia
Confirmed Service Customer
3/31/2026
Rob and Pablo where very helpful from the being to the end.. Kept me informed and updated on my vehicle..
Kennewick, WA
Martha W|2009 GMC Sierra
Confirmed Service Customer
4/23/2026
Victor was helpful and respectful. My repair was completed quickly.
Victor Sifuentez
4/23/2026
Hi there Martha, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Kennewick, WA
Vicki R|2024 Buick Envision
Confirmed Service Customer
5/1/2026
Sal is the best.
Sal S
5/1/2026
Hi Vicki, we're happy you found our staff to be so supportive during your experience here at Speck Buick GMC of Tri-Cities. Thank you, and have a fantastic day!
Echo, OR
Jeremy J|2025 GMC Sierra 2500 HD
Confirmed Service Customer
5/1/2026
Quick and friendly
Dani Berger
5/1/2026
It is great to hear everything was done quickly and to your satisfaction! We do hope we can be of assistance in the future. Take care!
WEST RICHLAND, WA
Douglas S|2018 Buick Regal
Confirmed Service Customer
5/6/2026
Service performed in a timely manner. Service staff knowledgeable and very helpful. I really appreciate being made aware of the new tire promotion. Waiting area comfortable with WiFi.
Victor Sifuentez
5/6/2026
Hi Douglas, thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Richland, WA
Skog E|2023 GMC Sierra 1500
Confirmed Service Customer
5/13/2026
Really appreciate working with Sal.
Pasco, WA
W. M|2026 GMC Sierra 3500 HD
Confirmed Service Customer
5/13/2026
The service department is great to work with and also Andy one of the salesmen are all great.
Kennewick, WA
Dan C|2024 GMC Sierra 3500 HD
Confirmed Service Customer
5/13/2026
Had a service on just about everything on the truck before our big trip.
Eltopia, WA
Kamara R|2013 Buick Regal
Confirmed Service Customer
5/13/2026
Everything was perfect
Richland, WA
Gabriel G|2024 GMC Yukon
Confirmed Service Customer
5/20/2026
Service manager I worked with was great. But the fact that they can’t tell me why my rear brakes are squeaking is disappointing. They’ve looked at them 3 times and have heard them squeak but have no answers.
Richland, WA
Roberto M|2026 GMC Sierra 3500 HD
Confirmed Sales Customer
5/21/2026
Luis Murillo was the worst salesman
Pasco, WA
Galaxy G|2020 Chevrolet Silverado Medium Duty
Confirmed Service Customer
5/22/2026
Víctor is amazing will be tell friends and family about this facility and keep bringing my fleet of vehicles here.
Victor Sifuentez
5/26/2026
Wow, it's experiences like yours that really keep us motivated! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Pasco, WA
Ryan M|2022 GMC Acadia
Confirmed Service Customer
5/2/2026
Timely
Victor Sifuentez
5/4/2026
We're glad everything was completed quickly and to your satisfaction! Thank you, and have a fantastic day!
RICHLAND, WA
Speck H|2022 GMC 1500 Sierra
Confirmed Service Customer
5/8/2026
Quick repairs in and out
Dani Berger
5/8/2026
We're glad everything was completed quickly and to your satisfaction! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
KENNEWICK, WA
Sandra L|2024 GMC Acadia
Confirmed Service Customer
5/8/2026
Both Rob and the service technician were great! Rob kept me in the loop while my vehicle was in the shop, I mentioned there was a noise my vehicle made and they couldn't reproduce it, so the service tech went out of his way to go on a drive with me to see if I could get it to make the noise. I was able to reproduce it, and he was able to address the issue! We also had an issue getting a rental that same day at one location and Rob went above and beyond to get me in a rental from another location within the hour! Great customer service! Thank you!!
Rob Johsnon
5/8/2026
Hello Sandra, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!
Pasco, WA
Ryan G|2022 GMC 3500HD Sierra
Confirmed Service Customer
5/17/2026
Speck in Pasco, WA did an excellent job with my oil change service. From the moment I arrived, the associates were professional, friendly, and easy to work with. They got my truck in quickly, handled the service fast, and made the whole process smooth from start to finish. What stood out most was the customer service. Everyone I dealt with was polite, helpful, and respectful. The service was fast, but it did not feel rushed or careless. They were efficient, professional, and made sure my vehicle was taken care of the right way. Overall, I had a great experience at Speck in Pasco. I would definitely recommend them to family, friends, and anyone needing vehicle service in the area. I have also referred co-workers because of the great service, fast turnaround, and very nice associates.
Victor Sifuentez
5/18/2026
Hi Ryan, reviews like this give us motivation and help us ensure we provide high-quality care. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Pasco, WA
Joram T|2017 GMC Canyon
Confirmed Service Customer
5/20/2026
Great service! Very friendly staff!
Dani Berger
5/21/2026
Hi there Joram! We're so happy we were able to help you out! We are always more than happy to assist you if anything else comes up. Take care!
Pasco, WA
Trevor J|2024 GMC Sierra 1500
Confirmed Service Customer
5/27/2026
It was great
Dani Berger
5/28/2026
Hello Trevor, we are glad we could help! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Kennewick, WA
Filiberto U|2026 GMC Sierra 1500
Confirmed Service Customer
5/30/2026
Very good
Richland, WA
Peggy S|2023 GMC Yukon
Confirmed Service Customer
5/1/2026
Very friendly and done in a timely manner. Was busy at check in so there was a wait but not terrible.
Dani Berger
5/1/2026
Hello Peggy, thank you for your kind words and this wonderful review! We hope you have a great day!
Pasco, WA
Ronald P|2026 GMC Sierra 1500
Confirmed Sales Customer
5/11/2026
Keaton our Salesman was fantastic.
Keaton K
5/11/2026
Wow Ronald, it's experiences like yours that really keep us motivated! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Athena, OR
Tony M|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
5/11/2026
Friendly, good communication
Victor Sifuentez
5/11/2026
Hi Tony, we are so happy to read such a great review about Speck Buick GMC of Tri-Cities - Service! We look forward to your next visit! Take care!
KENNEWICK, WA
Ginger &|2023 GMC Yukon XL 1500
Confirmed Service Customer
5/16/2026
Victor and the crew took excellent care of us. This is why I buy my vehicles here. Your service department is the best around.
Othello, WA
Donna C|2024 GMC Yukon
Confirmed Service Customer
5/15/2026
Great customer service!
Sal S
5/18/2026
Hello Deanna, we are glad we could help! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
MESA, WA
Daniel M|2023 GMC Sierra 1500
Confirmed Service Customer
5/26/2026
Sal is a consummate professional. Very friendly and most notable, PROFESSIONAL! He shared the repair required, scheduled a time for me to drop off and had the job completed prior to estimated completion time. The entire team (sales, parts & service) works in synergy. I visit many GMC dealerships for my profession / this dealership (SPECK), is one of the best in a 4-state area when it comes to customer experience.
Victor Sifuentez
5/26/2026
Hi Daniel, we're happy you found our staff to be so supportive during your experience here at Speck Buick GMC of Tri-Cities. We hope to see you soon!
Richland, WA
Jim C|2026 GMC Sierra 1500
Confirmed Service Customer
5/28/2026
Everybody was really friendly, and my service was done really fast and I was happy. They filled all the fluids.
Dani Berger
5/28/2026
Hi Jim, we really appreciate your positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Carson, WA
Eric P|2024 GMC Acadia
Confirmed Service Customer
6/1/2026
I was being overcharged for a service and was told initially that the reason was because of WA state fees. Once I pushed back on this extra charge and stated that the service was a set advertised price, I was eventually credited the amount back to match the advertised price. I believe if I had not pushed back, I would have been overcharged.
Pasco, WA
Dan D|2017 GMC 1500 Sierra
Confirmed Service Customer
6/4/2026
Could have looked at pics of service items needed?!?!?
Dani Berger
6/5/2026
Hello Dan, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
Benton City, WA
Anthony C|2025 Chevrolet Silverado 1500
Confirmed Service Customer
5/28/2026
Friendly and helpful staff. The service team is amazing. I was early for my appointment and my service advisor was busy with another customer so two other team members got me checked in and when my advisor was available she came out and checked on me. It is refreshing to see the team work and experience superior customer service they provide.
Dani Berger
5/28/2026
Thanks Anthony! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you're ever in need of more help, please let us know!
SPOKANE, WA
Brandan E|2023 GMC Sierra 1500
Confirmed Service Customer
5/28/2026
The environment was welcoming and the service advisor did a great job detailing what to expect, what was needed, and how long it would take. Everything was accurate and fair.
Victor Sifuentez
5/28/2026
We appreciate your positive review about your recent experience with us! Thank you again for the great review!
Kennewick, WA
Townsend C|2026 GMC Sierra 1500
Confirmed Service Customer
6/1/2026
Great service
Victor Sifuentez
6/1/2026
Wow, it's experiences like yours that really keep us motivated! Thank you again for leaving us this response!
Pasco, WA
Speck B|2023 GMC Sierra 1500
Confirmed Service Customer
6/1/2026
Great staff
HAILEY BOYER
6/1/2026
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Speck Buick GMC of Tri-Cities! We hope to see you soon!
KENNEWICK, WA
John M|2026 GMC Canyon
Confirmed Service Customer
6/1/2026
My first visit to Speck Buick-GMC Service Center for my 2026 Canyon Denali was to have a folding bed cover installed and black GMC logos put on front and rear. The Service Center personnel are very professional and efficient, the technicians did an excellent job with the installation of parts.
HAILEY BOYER
6/1/2026
Hi John, thanks for your praise and kind comments about our team. If you're ever in need of more help, please let us know!
Kennewick, WA
Martha W|2026 GMC Canyon
Confirmed Sales Customer
6/3/2026
Andy, Jose and Brian were very helpful in my getting a new GMC Canyon.
Andy Widger
6/3/2026
Wow, it's experiences like yours that really keep us motivated! Thanks again for the recommendation, and have an amazing day!
Kennewick, WA
Norma M|2024 GMC Terrain
Confirmed Service Customer
6/6/2026
I appreciate the customer service and the promptness.
Grandview, WA
Melvin K|2026 Buick Encore GX
Confirmed Sales Customer
6/9/2026
Overall good experience
Andy Widger
6/9/2026
Wow Melvin, it's experiences like yours that really keep us motivated! Feel free to reach out to us if you need anything. Have a wonderful day.
Cle Elum, WA
John M|2005 GMC Yukon XL
Confirmed Service Customer
6/11/2026
Found your service fees excessive.
Sal S
6/11/2026
Hi John, your wonderful feedback and rating mean a lot to us. Thanks again for taking the time to leave us this information about your recent visit. Take care!
West Richland, WA
Andrea R|2020 GMC Acadia
Confirmed Service Customer
5/18/2026
Friendly, courteous and they do great work.
Victor Sifuentez
5/18/2026
Hello Andrea, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you, and have a fantastic day!
Pasco, WA
Meghan S|2021 GMC Yukon
Confirmed Service Customer
5/18/2026
I was able to get my vehicle in earlier and out before my original scheduled time. Great service as always!
Victor Sifuentez
5/18/2026
Hi Meghan, thank you so much for your high rating. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Walla Walla, WA
Sean D|2026 GMC Canyon
Confirmed Service Customer
5/31/2026
Had some scratches from transport fixed on my new truck. Dani made scheduling easy, they shuttled me back and forth to the dealership and got the job done quickly.
West Richland, WA
W. M|2026 GMC Sierra 3500 HD
Confirmed Service Customer
6/8/2026
The service department is always great to work with.
Victor Sifuentez
6/8/2026
Hi there! We're so happy we were able to help you out! We hope to see you soon!
Kennewick, WA
John F|2024 GMC Sierra 1500
Confirmed Service Customer
6/8/2026
Always helpful
Victor Sifuentez
6/8/2026
Hi John, reviews like this give us motivation and help us ensure we provide high-quality care. We hope to see you soon!
Pasco, WA
Darren S|2024 GMC Sierra 3500 HD
Confirmed Service Customer
6/10/2026
Dealership was great. The amount of money gmc charges for a key fob crazy. 800 dollars WOW
Rob Johsnon
6/10/2026
Hello there Darren, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day!
PASCO, WA
Justin A|2023 GMC Sierra 1500
Confirmed Service Customer
6/12/2026
Helpful
Rob Johsnon
6/15/2026
Hi there Justin, we are very happy to have provided you with such a positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Pasco, WA
John Z|2025 GMC Yukon XL 1500
Confirmed Service Customer
6/16/2026
Really great service
Sal S
6/16/2026
Hello John, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!
Richland, WA
Randal S|2023 GMC Acadia
Confirmed Service Customer
6/16/2026
Good job.
Sal S
6/16/2026
Hi there Randal, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
Richland, WA
Janice I|2023 GMC Terrain
Confirmed Service Customer
6/16/2026
I got friendly, helpful, and knowledgeable service. The service representative was very customer service oriented.
Sal S
6/16/2026
We're glad to hear you found our staff was so knowledgeable and helpful! We are always more than happy to assist you if anything else comes up. Take care!
West Richland, WA
Aaron L|2023 GMC Sierra 1500
Confirmed Service Customer
5/7/2026
The service response time is very prompt with the notification of receipt of the appointment, followed by the vehicle status. Sal was courteous and professional with his calls to update me on the status. Even though the transmission leak was not specifically identified, I know they tried their hardest to look for it. I will bring the truck back as the leak progresses and can be isolated for the repair.
Sal S
5/7/2026
Hi Aaron, we really appreciate your positive review! We're looking forward to your next visit with us!
RICHLAND, WA
Speck B|2026 GMC Yukon
Confirmed Service Customer
5/14/2026
Great Service department Looking forward to tell friends and family The awesome experience that I experience in your facility.
KENNEWICK, WA
Dalayna S|2023 Chevrolet Traverse
Confirmed Service Customer
5/14/2026
Services were provided pretty quickly.
Pasco, WA
Leonidez H|2026 GMC Sierra 1500
Confirmed Sales Customer
5/21/2026
Our experience was damn good to day the least, Rafa show us different trucks we were interested in seeing told us the different in them. Very professional non pressuring made it very comfortable to shop with if we buy another vehicle we will definitely come back to Rafa great guy
Rafael Carrillo
5/26/2026
Hi there Leonidez, we are very happy to have provided you with such a positive experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
Pasco, WA
Stanley A|2024 GMC Canyon
Confirmed Service Customer
5/25/2026
Great service friendly staff
Dani Berger
5/26/2026
We appreciate your positive review about your recent experience with us! Thank you so much again for your feedback! We hope you have a great day!
Moses Lake, WA
Speck B|2018 Chevrolet Suburban
Confirmed Service Customer
5/29/2026
Great service experience great staff love the energy.
KENNEWICK, WA
Rebecca E|2026 GMC Acadia
Confirmed Service Customer
6/11/2026
Fast service and friendly staff
Sal S
6/11/2026
Hi Rebecca, we are very happy we could provide you with a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Richland, WA
Luis A|2026 GMC Sierra 1500
Confirmed Service Customer
6/15/2026
Amazing customer service! The staff treats you like family and always goes above and beyond to help. Friendly, professional, and a pleasure to work with every time. ⭐⭐⭐⭐⭐
Victor Sifuentez
6/15/2026
Hi Luis, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!
Pasco, WA
STANLEY B|2026 GMC Sierra 1500
Confirmed Sales Customer
6/16/2026
Not pushy , great customer service
Keaton K
6/17/2026
Hello Stanley, we're glad to hear you enjoyed your visit. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
Goldendale, WA
Vicki G|2025 GMC Yukon
Confirmed Service Customer
5/27/2026
Service staff very friendly and professional
Sal S
5/28/2026
Hi Vicki, we are so happy to read such a great review about Speck Buick GMC of Tri-Cities! Please let us know if there is anything else we can do for you; we are more than happy to help!
Richland, WA
Homar R|2023 GMC Sierra 1500
Confirmed Service Customer
5/29/2026
Great first impression. Guy was knowledgeable and answered all my questions. Will definitely be back. Went for an oil change and they checked my tires. Said I needed an alignment. Something I would not have gotten at a place like Valvoline, where I usually go. I spent extra but it was worth it for the peace of mind.
Pasco, WA
Mark B|2023 GMC Sierra 2500 HD
Confirmed Service Customer
5/29/2026
Parts arrived much earlier than quoted time frame, a real nice surprise.
Richland, WA
Shawn D|2022 GMC 2500HD Sierra
Confirmed Service Customer
6/4/2026
Rob was great and took care of me as soon as I pulled up. My vehicle was done when he said it would be.
Rob Johsnon
6/5/2026
Hi there Shawn! We're so happy we were able to help you out! We're looking forward to your next visit with us!
Benton City, WA
Charles H|2024 GMC Sierra 2500 HD
Confirmed Service Customer
6/11/2026
It was quick..and the service guy was great
Rob Johsnon
6/11/2026
Hi Charles, we are so happy to read such a great review about Speck Buick GMC of Tri-Cities! If you're ever in need of more help, please let us know!
Benton City, WA
Bmw/audi T|2023 GMC Sierra 2500 HD
Confirmed Service Customer
6/11/2026
SERVICE WAS AMAZING!
Victor Sifuentez
6/11/2026
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Until the next time we meet, take care!
Richland, WA
Mark D|2018 GMC 2500HD Sierra
Confirmed Service Customer
6/15/2026
I've been taking my 2018 GMC 2500 Sierra Denali with a Duramax diesel to Speck Buick GMC for nearly six years, and have found their staff and my service contact, Victor, to always be thorough, honest and fair, and not once have I felt there's been an attempt to oversell me on anything. It's not cheap to maintain a truck like mine, but it's way less money to take the advice of your "advisor," and feel confident the truck is not going to let me down, which to date it never has. This past service was no different. We agreed to perform the maintenance that was necessary, or would be on the near horizon, and we agree to opt out of some that could wait until the next service.
Victor Sifuentez
6/15/2026
Hi Mark, thank you for your kind review; we are happy to pass along your comments to the team here at Speck Buick GMC of Tri-Cities! We hope you have a great day!
RICHLAND, WA
Fred T|2026 GMC Sierra 2500 HD
Confirmed Service Customer
6/18/2026
Good communication with personal
Dani Berger
6/18/2026
Hi there Fred! We're so happy we were able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!
West Richland, WA
Leif G|2024 GMC Canyon
Confirmed Service Customer
5/25/2026
Victor is awesome and great to work with.
Victor Sifuentez
5/26/2026
Hi Leif, thank you for the high star rating! Please don't hesitate to reach out to us if there's anything more we can do!
Pasco, WA
Bryan M|2023 GMC Sierra 1500
Confirmed Service Customer
5/29/2026
Excellent Service Department. Got me in with an unplanned issue quickly to resolve. Very professional and customer focused.
Hayden, ID
Kevin S|2022 GMC Yukon
Confirmed Service Customer
6/1/2026
Everyone was very helpful and pleasant to work with
Dani Berger
6/1/2026
Hi there Kevin, thank you so much for your positive comments about Speck Buick GMC of Tri-Cities! We're looking forward to your next visit with us!
west richland, WA
Carolyn M|2018 Buick Cascada
Confirmed Service Customer
6/1/2026
Quick, friendly service. Victor maintained good communication with me throughout the process, and the work was completed much quicker than expected.
Victor Sifuentez
6/1/2026
Hello Carolyn, thank you for sharing your positive experience! Until the next time we meet, take care!
KENNEWICK, WA
Celeste L|2026 GMC Acadia
Confirmed Sales Customer
6/5/2026
I appreciated being able to walk the lot before a salesman came out. Keaton was so easy to talk with and I never felt any pressure.
Keaton K
6/5/2026
Hi Celeste, we're happy you found our staff to be so supportive during your experience here at Speck Buick GMC of Tri-Cities. Feel free to reach out to us if you need anything. Have a wonderful day!
Yakima, WA
Roberto M|2026 GMC Sierra 3500 HD
Confirmed Sales Customer
6/5/2026
Rafael Carrillo is an excellent salesman
Rafael Carrillo
6/5/2026
Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Pasco, WA
Mike M|2017 GMC 1500 Sierra
Confirmed Service Customer
6/5/2026
Diagnosed the problem quickly and accurately
Victor Sifuentez
6/5/2026
Wow Mike, it's experiences like yours that really keep us motivated! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Kennewick, WA
Clay A|2026 GMC Sierra 1500
Confirmed Service Customer
6/12/2026
I am not convinced my glove box is fixed yet. In addition, the guard tape on the edge of the door that I wanted fixed I had to push back twice on being told you couldnt fix it. It was eventually fixed, but, on a brand new vehicle I dont expect to have to push back about anything that isnt right on day one when I buy the vehicle, especially at the price of the truck. The people I worked with in the service department were good.
Richland, WA
Blaine B|2023 GMC Sierra 1500
Confirmed Service Customer
6/17/2026
Very good
Sal S
6/18/2026
Hello Blaine, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
Pasco, WA
Thomas M|2016 GMC Yukon XL
Confirmed Service Customer
5/24/2026
Our visit to Speck service was excellent. We were greeted and ushered into the service bay and checked in. Our service visit was upgraded from an oil change to a multipoint evaluation and service. Although this was more than we anticipated, the service was done efficiently. We were kept in the loop. No large problems were found.
Victor Sifuentez
5/26/2026
Hi there Thomas, we are very happy to have provided you with such a positive experience! Thank you again for leaving us this response!
Walla Walla, WA
Erika P|2011 GMC Acadia
Confirmed Service Customer
5/24/2026
Me encanto el personal muy amables y el trato así uno
Victor Sifuentez
5/26/2026
Hi Erika, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
Pasco, WA
Herlindo T|2021 GMC 1500 Sierra
Confirmed Service Customer
5/29/2026
Good
MOSES LAKE, WA
David H|2016 GMC 3500HD Sierra
Confirmed Service Customer
6/4/2026
Everyone was very professional and Rob Johnson in particular was awesome in getting my vehicle repair issue taken care of. He also made sure I had alternate transportation to and from.
Rob Johsnon
6/5/2026
Hi there David, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
KENNEWICK, WA
Speck C|2025 GMC Sierra 1500
Confirmed Service Customer
6/10/2026
Great facility. Great staff.
Dani Berger
6/10/2026
Hi there! We're so happy we were able to help you out! If you're ever in need of more help, please let us know!
PROSSER, WA
Pedro G|2026 GMC Sierra 1500
Confirmed Sales Customer
6/15/2026
Every nice person
Arturo A
6/15/2026
Hi there Pedro, thank you for taking the time to leave a review for us at Speck Buick GMC of Tri-Cities. We're happy we could meet your expectations! We can't wait to see you again, have a great day!
Quincy, WA
Victor M|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
6/17/2026
Great experience
Rob Johsnon
6/17/2026
Hi there Victor, thank you so much for your positive comments about Speck Buick GMC of Tri-Cities! Feel free to reach out to us if you need anything. Have a wonderful day.
Othello, WA
Marikay S|2024 GMC Terrain
Confirmed Service Customer
6/17/2026
Great service staff
Victor Sifuentez
6/17/2026
Hi Marikay, reviews like this give us motivation and help us ensure we provide high-quality care. We look forward to your next visit! Take care!
West Richland, WA
Ross F|2022 GMC 1500 Sierra
Confirmed Service Customer
6/18/2026
I was from out of town and Victor was clutch in getting me back on the road so I could get back on the road in a timely fashion. Very pleased with their service... top notch!!
Victor Sifuentez
6/18/2026
Hi there Ross! We're so happy we were able to help you out! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Nampa, ID
Clayton S|2024 GMC Sierra 1500
Confirmed Service Customer
6/19/2026
Excellent
Rob Johsnon
6/19/2026
Hello Clayton, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!
Pasco, WA
Bobbi D|2024 Chevrolet Traverse
Confirmed Service Customer
6/19/2026
Everything went smoothly. We were kept in the loop the whole time. Car was delivered as promised. Sal was great to work with. Thank you Speck
Sal S
6/19/2026
Hi Bobbi, thank you for the high star rating! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Richland, WA
Ladd A|2026 GMC Sierra 1500
Confirmed Sales Customer
6/27/2026
Very helpful and respectful. Gabe went out of his way to help us find the perfect truck.
Gabriel G.
6/29/2026
Hi Ladd, thank you for your kind review; we are happy to pass along your comments to the team here at Speck Buick GMC of Tri-Cities! Please don't hesitate to reach out to us if there's anything more we can do!
Pasco, WA
Dean G|2026 GMC Terrain
Confirmed Service Customer
7/1/2026
Very good
Dani Berger
7/1/2026
Wow Dean, it's experiences like yours that really keep us motivated! We hope you have a great day!
PASCO, WA
Janyce B|2025 Buick Encore GX
Confirmed Service Customer
7/3/2026
We not only got an oil change but our sales man helped us with fixing our screen and phones. So appreciate not being talked down to, we are not very tech savvy . We are 75 and 77 so thank you for your marvelous service.
Dani Berger
7/3/2026
Hi Janyce, thank you for your kind review; we are happy to pass along your comments to the team here at Speck Buick GMC of Tri-Cities! Please don't hesitate to reach out if there's anything additional we can do for you.
Kennewick, WA
Patricia L|2022 Buick Enclave
Confirmed Service Customer
7/3/2026
GREAT PLACE
Dani Berger
7/3/2026
Wow Patricia, it's experiences like yours that really keep us motivated! Please don't hesitate to reach out to us if there's anything more we can do!
Loves Park, IL
Justin D|2020 GMC 1500 Sierra
Confirmed Service Customer
7/3/2026
I paid $10,000 + for a transmission that was bolted to the original flex plate or bolted too tight. broke the flex plate a month later. Long behold I had to pay for a new flex plate. That never came.meanwhile I purchased another one myself and brought it to the mechanic. I got stuck paying for a Rent-A-Car for two weeks. It would’ve been longer if I would’ve not bought my own flex plate and I was told I have an extra flex plate. They can’t even put a $60 part in their parts warehouse unbelievable. 1500 for this bill plus 1000 for a Rent-A-Car wonderful
Rob Johsnon
7/6/2026
Good morning Mr. Dobbs, Thank you for taking the time to share this, and please accept our sincere apologies for the experience you've had. Paying over $10,000 for a transmission and then dealing with a flex plate failure just a month later, on top of two weeks without a vehicle and out-of-pocket rental costs, is not the outcome we want for any customer, and we understand your frustration completely. We take issues like this seriously, and we'd like the opportunity to look into exactly what happened with your repair and make this right. It's clear there were also delays and communication gaps on our end regarding the replacement part that shouldn't have happened, and for that we're sorry as well. Could you please reach out to us so we can discuss how we can resolve this for you? Your trust means a great deal to us, and we don't want this experience to be the last word on your relationship with our shop. We hope to hear from you soon and have the chance to earn back your confidence.
Kennewick, WA
Brian P|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
6/17/2026
Everything is usually great, however I was upset at the price quoted for my coolant flush. I was told verbally $349 but when I received my quote it was $399 plus $90 in “fees”. I still wanted it done but if you are gonna charge almost $100 in fees tell me upfront.
KENNEWICK, WA
Rolando A|2022 GMC 1500 Sierra
Confirmed Service Customer
6/20/2026
Mr Sinfuentes was very informative about my truck.
Victor Sifuentez
6/22/2026
We're glad to hear you found our staff was so knowledgeable and helpful! If you're ever in need of more help, please let us know!
Benton City, WA
Michael S|2024 GMC Sierra 1500
Confirmed Service Customer
6/22/2026
They Get the needed work done quickly .
Victor Sifuentez
6/23/2026
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!
Pasco, WA
Brooke L|2023 Buick Encore GX
Confirmed Service Customer
6/22/2026
Victor was a great help by getting my car in and services in a timely manner.
Victor Sifuentez
6/23/2026
Hi Brooke, we are very happy we could provide you with a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Richland, WA
Wendi W|2024 Chevrolet Trailblazer
Confirmed Service Customer
6/25/2026
Exceeded all expectations
Rob Johsnon
6/26/2026
Hi Wendi, we're so glad that we were able to go above and beyond your expectations! Thank you, and have a fantastic day!
Kennewick, WA
Randy M|2024 GMC Sierra 1500
Confirmed Service Customer
6/26/2026
Scheduling was convenient and timely. Dani was cordial and prompt. Service completed was as expected. Dani told me when to expect return of my truck following the service and it was delivered consistent with what she told me. Really appreciate the overall service provided by Dani and Speck GMC.
Dani Berger
6/26/2026
Hello Randy, we're happy to hear you had such a positive experience with our team! We hope you have a great day!
Kennewick, WA
Jeffrey D|2025 Chevrolet Silverado 1500
Confirmed Service Customer
6/26/2026
Every one nice and quick service
Victor Sifuentez
6/26/2026
It is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please don't hesitate to reach out!
RICHLAND, WA
David O|2025 GMC Sierra 1500
Confirmed Service Customer
6/29/2026
Everyone was very helpful and polite
Dani Berger
6/30/2026
Hello David, thank you for sharing your positive experience! Thank you so much again for your feedback! We hope you have a great day!
Kennewick, WA
Keith S|2025 GMC Sierra 2500 HD
Confirmed Service Customer
7/4/2026
I was told that I could use my rewards points to apply to my bill but did not get to take advantage of that at time of payment. Truck was with the service department for over 4 hours and never got an estimate time of when it would be ready. My payment was over $1,000 and felt I did not get the value that one would expect for that amount.
Desert Aire, WA
Dan W|2024 GMC Sierra 3500 HD
Confirmed Service Customer
6/18/2026
The service advisor was excellent!
Victor Sifuentez
6/18/2026
Hi there Dan, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know!
Kennewick, WA
Rebeca G|2025 GMC Yukon
Confirmed Service Customer
6/23/2026
Thank you for great service per usual!
Dani Berger
6/25/2026
Hi Rebeca, we are so pleased you enjoyed your visit to Speck Buick GMC of Tri-Cities! Please let us know if there is anything else we can do for you; we are more than happy to help!
Pasco, WA
Brady B|2021 GMC 2500HD Sierra
Confirmed Service Customer
6/26/2026
It was great. The staff was very friendly and helpful.
Dani Berger
6/29/2026
We're glad to hear you found our staff was so knowledgeable and helpful! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
pasco, WA
Lois H|2022 GMC Acadia
Confirmed Service Customer
6/30/2026
Exceeded expectations
Victor Sifuentez
6/30/2026
Hi Lois, we're so glad that we were able to go above and beyond your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Speck Buick GMC of Tri-Cities!
KENNEWICK, WA
Cliff L|2015 GMC Canyon
Confirmed Service Customer
7/2/2026
Fast getting my problem taken care of
Dani Berger
7/3/2026
We're glad everything was completed quickly and to your satisfaction! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
PASCO, WA
Tippett C|2025 GMC Yukon XL 1500
Confirmed Service Customer
7/3/2026
I feel like a valued customer
Victor Sifuentez
7/3/2026
Hi, we're happy you found our staff to be so supportive during your experience here at Speck Buick GMC of Tri-Cities. Thank you, and have a fantastic day!
Pasco, WA
William R|2016 GMC 1500 Sierra
Confirmed Service Customer
7/3/2026
Great customer service. They are looking out for their customers!
Victor Sifuentez
7/3/2026
Wow William, it's experiences like yours that really keep us motivated! We look forward to your next visit! Take care!
RICHLAND, WA
Jeff M|2021 GMC 1500 Sierra
Confirmed Service Customer
7/3/2026
Everyone was great. Super professional.
Dani Berger
7/3/2026
Hi Jeff, thanks for your praise and kind comments about our team. Please let us know if there is anything else we can do for you; we are more than happy to help!
WEST RICHLAND, WA
Tie M|2025 GMC Sierra 1500
Confirmed Service Customer
7/7/2026
Service was excellent!
Victor Sifuentez
7/7/2026
Hi Tie, we are very happy we could provide you with a positive experience! Thank you, and have a fantastic day!
Richland, WA
Jose F|2025 Chevrolet Silverado 1500
Confirmed Service Customer
7/7/2026
The best service department there is amazing experience
Sal S
7/7/2026
Hi Jose, reviews like this give us motivation and help us ensure we provide high-quality care. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Othello, WA
Dennis A|2026 GMC Acadia
Confirmed Sales Customer
6/17/2026
Fine
Jose Gomez
6/17/2026
Hi there Dennis, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
RICHLAND, WA
Darrell P|2018 GMC 1500 Sierra
Confirmed Service Customer
6/20/2026
Victor Sifuentez was amazing and very personable and professional, I will ask for him everything, he did what he said he would do to the T
Victor Sifuentez
6/22/2026
Hi there Darrell, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
RICHLAND, WA
James &|2023 Chevrolet Suburban 1500
Confirmed Service Customer
6/21/2026
The service was quick and communication was also clear and fast.
Victor Sifuentez
6/22/2026
Hi there James and Robyn! We're so happy we were able to help you out! We hope you have a great day!
Kennewick, WA
Michael A|2023 GMC Acadia
Confirmed Service Customer
6/26/2026
Friendly service agents and fast service.
Rob Johsnon
6/26/2026
Hi Michael, thank you for your kind review; we are happy to pass along your comments to the team here at Speck Buick GMC of Tri-Cities! Thank you, and have a fantastic day!
PASCO, WA
Lisa H|2024 GMC Sierra 1500
Confirmed Service Customer
6/30/2026
Sal and Victor always a great help!
BENTON CITY, WA
Blaine B|2023 GMC Sierra 1500
Confirmed Service Customer
6/30/2026
Very good
Pasco, WA
Tony S|2026 GMC Sierra 1500
Confirmed Service Customer
7/1/2026
Quick friendly service
Victor Sifuentez
7/2/2026
Hi Tony, we are so happy to read such a great review about Speck Buick GMC of Tri-Cities! Please let us know if there is anything else we can do for you; we are more than happy to help!
Kennewick, WA
David F|2022 GMC 1500 Sierra
Confirmed Service Customer
7/9/2026
Very good experience from the service to the cleanliness and comfort of the dealership!
Sal S
7/9/2026
Hello David, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you!
Kennewick, WA
Jeffrey S|2019 GMC 1500 Sierra
Confirmed Service Customer
7/13/2026
All my issues were resolved in a timely matter.
Victor Sifuentez
7/13/2026
Hi there Jeffrey, we are very happy to have provided you with such a positive experience! Thank you again for leaving us this response!
Kennewick, WA
Domingo P|2017 Buick Encore
Confirmed Service Customer
7/13/2026
Great service! Very professional! Made me feel relieved and welcomed! Fast Service!
Dani Berger
7/13/2026
Hi Domingo, we are so happy to read such a great review about Speck Buick GMC of Tri-Cities! Please don't hesitate to reach out if there's anything additional we can do for you.
richland, WA
Scott L|2025 GMC Sierra 2500 HD
Confirmed Service Customer
6/18/2026
Great service
Sal S
6/18/2026
Hi Scott, thank you for your kind review; we are happy to pass along your comments to the team here at Speck Buick GMC of Tri-Cities! Thank you, and have a fantastic day!
Richland, WA
Neil Z|2019 GMC Acadia
Confirmed Service Customer
6/18/2026
Friendly staff,
Victor Sifuentez
6/19/2026
Hi there Neil, we are very happy to have provided you with such a positive experience! We hope you have a great day!
KENNEWICK, WA
Sean L|2022 GMC 1500 Sierra
Confirmed Service Customer
6/28/2026
Great Service
Victor Sifuentez
6/29/2026
Hello Sean, thank you for sharing your positive experience! We're looking forward to your next visit with us!
Pasco, WA
Hunter C|2013 GMC 1500 Sierra
Confirmed Service Customer
7/1/2026
Great customer service Dani was amazing !
Dani Berger
7/1/2026
Hello Hunter, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!
Benton City, WA
Nicholas S|2026 Buick Envista
Confirmed Sales Customer
7/1/2026
Everyone was very friendly and let me choose my vehicle. No pressure until the very end.
Alfonso Ramirez
7/1/2026
Hi Nicholas, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
Richland, WA
Steven E|2025 Buick Envision
Confirmed Service Customer
7/3/2026
Dani very courteous and professional
Dani Berger
7/3/2026
Hello Steven, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!
Richland, WA
Dan W|2020 GMC Acadia
Confirmed Service Customer
7/6/2026
Great service. I appreciate how you kept me informed throughout and am very happy with the results. I would give you an A+
Dani Berger
7/6/2026
Hi Dan, thank you for your kind review; we are happy to pass along your comments to the team here at Speck Buick GMC of Tri-Cities! If you're ever in need of more help, please let us know!
Walla Walla, WA
Todd R|2025 GMC Sierra 2500 HD
Confirmed Service Customer
7/14/2026
Very friendly and work was done on time. Also the new part came in sooner than expected.
Victor Sifuentez
7/14/2026
Hi there Todd! We're so happy we were able to help you out! Please don't hesitate to reach out to us if there's anything more we can do!
Richland, WA
Ismael G|2021 GMC 2500HD Sierra
Confirmed Service Customer
7/14/2026
Very happy with the service and how quick they got me in., also very prompt to fix issue thanks everyone
Dani Berger
7/14/2026
Hi there Ismael, we are very happy to have provided you with such a positive experience! We hope you have a great day!
OTHELLO, WA
Justin M|2022 GMC 2500HD Sierra
Confirmed Service Customer
7/15/2026
No
Victor Sifuentez
7/15/2026
Thank you for taking the time to leave us a review. We appreciate your feedback and are always looking for ways to improve. If there's anything you'd like to share about your experience, we'd love the opportunity to hear from you. Thank you for choosing Speck Buick GMC.
RICHLAND, WA
Lori K|2026 GMC Yukon
Confirmed Service Customer
6/4/2026
Great customer service. The actual service on my Tahoe for the second time took hours longer than projected.
Victor Sifuentez
6/5/2026
Hello Lori, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Speck Buick GMC of Tri-Cities. Thank you, and have a fantastic day!
Othello, WA
Joseph C|2019 Chevrolet 2500HD Silverado
Confirmed Service Customer
6/20/2026
Had my truck one week to replace one injector no bueno
KENNEWICK, WA
Angela H|2021 GMC Yukon XL
Confirmed Service Customer
6/29/2026
The guy that assisted me is always nice and ready to help or answer any questions I may have. He is very knowledgeable and I do not feel that he is trying to sell me things all the time.
Victor Sifuentez
6/30/2026
Hello Angela, thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Kennewick, WA
Amazon A|2023 Chevrolet Tahoe
Confirmed Service Customer
7/1/2026
Great service advisors
Sal S
7/1/2026
Hi there, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Kennewick, WA
Dennis W|2025 GMC Sierra 1500
Confirmed Service Customer
7/5/2026
Victor in the service dept was very helpful
Victor Sifuentez
7/6/2026
We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing Speck Buick GMC of Tri-Cities and we hope to see you again!
Pasco, WA
Patricia R|2025 Chevrolet Traverse
Confirmed Service Customer
7/5/2026
Great customer service. Always friendly and attentive to our vehicle needs.
Victor Sifuentez
7/6/2026
Hi Patricia, thank you for your kind review; we are happy to pass along your comments to the team here at Speck Buick GMC of Tri-Cities! We hope you have a great day!
PASCO, WA
Bryan A|2026 GMC Canyon
Confirmed Sales Customer
7/16/2026
Very friendly and knowledgeable staff. Helpful in every way. Good buyer experience.
Patric Click
7/16/2026
Hi Bryan, thank you for your kind review; we are happy to pass along your comments to the team here at Speck Buick GMC of Tri-Cities! If you have any further questions, please give us a call. We're always happy to help!
PASCO, WA
Patrick R|2025 Chevrolet Silverado 3500 HD
Confirmed Service Customer
7/16/2026
The Speck Team always provides great customer service and support. They keep us updated on the progress of our vehicle service and maintenance and insurance we are informed if any issues arise.
Victor Sifuentez
7/16/2026
Hello Patrick, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Pasco, WA
Brian &|2023 GMC Yukon XL 1500
Confirmed Service Customer
7/16/2026
Great service and great customer service. Top notch communication!
Sal S
7/17/2026
Hi Brian and Sarah, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
Richland, WA
Aaron E|2017 GMC Yukon XL
Confirmed Service Customer
6/3/2026
Very knowledgeable and friendly and seem to do what they say they're going to do. It's nice to actually go into a shop and the people actually do what they say they're going to do.
Victor Sifuentez
6/3/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Speck Buick GMC of Tri-Cities. We can't wait to see you again, have a great day.
Kennewick, WA
William H|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
6/3/2026
Dani did an awesome job getting my truck fixed also got me a ride home and also picked me up and brought to the truck when it was done! Awesome job Dani
Dani Berger
6/3/2026
Our staff is committed to providing each of our clients with the best automotive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Pasco, WA
Kelly G|2025 GMC Sierra 1500
Confirmed Service Customer
6/21/2026
Was 30 minutes early for appointment and it still took over two hours for an oil change/tire rotation. I live out of town so no option to leave and come back during service.
Victor Sifuentez
6/22/2026
Hello Kelly, we really appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Speck Buick GMC of Tri-Cities
Touchet, WA
Kathleen H|2025 Buick Envista
Confirmed Service Customer
6/21/2026
Victor our Service rep really did a tremendous job of getting us back on the road. Can't say enough about his diligence and his on focus approach.
Victor Sifuentez
6/22/2026
Hello Kathleen, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!
Stratford, WA
Speck B|2026 GMC Yukon XL 1500
Confirmed Service Customer
6/29/2026
SERVICE IS ALWAYS GREAT!
Dani Berger
6/29/2026
Wow, it's experiences like yours that really keep us motivated! Please don't hesitate to reach out to us if there's anything more we can do!
PASCO, WA
Jeremy S|2026 GMC Canyon
Confirmed Sales Customer
7/10/2026
Honestly, the service department is a huge reason I continue to purchase vehicles here. I took my pickup in for some maintenance and Victor and team identified an additional issue. I had a leak in my radiator. Thankfully they were able to identify it, swap a new one in, and make sure it was under warranty work in less than 24 hours. Huge deal for me as I need my pickup to do my job.
Alfonso Ramirez
7/10/2026
Hi Jeremy, we're happy you found our staff to be so supportive during your experience here at Speck Buick GMC of Tri-Cities. If you're ever in need of more help, please let us know!
Othello, WA
Darby M|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
7/18/2026
Service Manager was attentive and great to work with.
Dani Berger
7/20/2026
We're glad to hear you found our staff was so knowledgeable and helpful! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
KENNWICK, WA
Meaghan B|2018 GMC Acadia
Confirmed Service Customer
7/7/2026
Victor is always wonderful when I bring my car in for service. The whole service team is helpful and the courtesy shuttle driver is always nice and courteous as well
Victor Sifuentez
7/8/2026
Hello Meaghan, we're glad to hear you enjoyed your visit. If you have any further questions, please give us a call. We're always happy to help!
Richland, WA
Leonard &|2012 Buick Enclave
Confirmed Service Customer
7/15/2026
Great
Victor Sifuentez
7/16/2026
Hello Leonard and Vanessa, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
PASCO, WA
Lyle R|2026 GMC Sierra 1500
Confirmed Sales Customer
7/15/2026
The truck was delivered ahead of schedule. Staff is friendly and professional.
Arthur Bowen
7/16/2026
Hi Lyle, we're happy you found our staff to be so supportive during your experience here at Speck Buick GMC of Tri-Cities. We're looking forward to your next visit with us!
Kennewick, WA
Julie W|2025 GMC Acadia
Confirmed Service Customer
7/21/2026
Always Friendly, Business is Clean, Service is Always Top Notch, LVlll is the Best Service Advisor!!!
Victor Sifuentez
7/21/2026
Hi there Julie, thank you so much for your positive comments about Speck Buick GMC of Tri-Cities! If you have any further questions, please give us a call. We're always happy to help!
Odessa, WA
Matthew B|2019 GMC 1500 Sierra
Confirmed Service Customer
7/24/2026
Very friendly staff, Dani is the best, I appreciate her. She was wonderful
Dani Berger
7/27/2026
We appreciate your positive review about your recent experience with us! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Speck Buick GMC of Tri-Cities!
Richland, WA
Eric G|2025 GMC Sierra 2500 HD
Confirmed Service Customer
7/24/2026
Easy, quick check-in. Welcoming staff. Service done in a timely manner.
Sal S
7/27/2026
We're glad everything was completed quickly and to your satisfaction! Thank you again for choosing Speck Buick GMC of Tri-Cities and we hope to see you again.
Kennewick, WA
James H|2026 GMC Sierra 1500
Confirmed Sales Customer
7/24/2026
The dealership was great! Gab and Ross were very good at guiding us through the purchase process. They answered all our questions and went out of their way to communicate especially since we were out of town. Gab did an excellent job in staying in contact after the purchase. We would highly recommend Speck BiuckGMC to anyone purchasing a new vehicle!
Gabriel G.
7/27/2026
Hi James, we're happy you found our staff to be so supportive during your experience here at Speck Buick GMC of Tri-Cities. Thanks again for the recommendation, and have an amazing day!
Sun City, AZ
Eva M|2026 GMC Terrain
Confirmed Service Customer
7/24/2026
Nice service team. Easy to take in and quick to be done.
Sal S
7/27/2026
Hi there Eva, thank you for taking the time to leave a review for us at Speck Buick GMC of Tri-Cities. We're happy we could meet your expectations! If you're ever in need of more help, please let us know!
Pasco, WA
Kelly H|2019 GMC 2500HD Sierra
Confirmed Service Customer
7/11/2026
Dani communicated their current work load and schedule timing, well and accurately. She got my truck in to be diagnosed in a timely manner, despite it arriving via tow company, later than I hoped. She communicated the diagnosis, referred me to my quote in the portal as well as discussing the quoted repair. She communicated that parts availability would have to be determined first thing in the morning and that there was a chance of a one to two day lag on parts. The next morning she informed me that the parts (injector and harbess for Duramax) were available locally, and that my truck would be repaired end of day. Pretty text book example of how things should go.
Dani Berger
7/13/2026
We're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.
Kennewick, WA
Gary B|2023 Chevrolet Silverado 1500
Confirmed Service Customer
7/11/2026
It was great
Victor Sifuentez
7/13/2026
Hi there Gary! We're so happy we were able to help you out! Your satisfaction is important to us, so we want to sincerely thank you for choosing Speck Buick GMC of Tri-Cities and we hope to see you again soon!
Pasco, WA
Barb K|2026 GMC Acadia
Confirmed Service Customer
7/20/2026
Great service as usual
Victor Sifuentez
7/20/2026
Hi Barb, thank you so much for the positive review! Thank you, and have a fantastic day!
Pasco, WA
Cj'S H|2025 GMC Sierra EV
Confirmed Service Customer
7/23/2026
Victor was very informative and I love the communication
Victor Sifuentez
7/23/2026
Hi, we're happy you found our staff to be so supportive during your experience here at Speck Buick GMC of Tri-Cities. We look forward to your next visit! Take care!
Pasco, WA
Joe C|2026 GMC Sierra 2500 HD
Confirmed Service Customer
7/23/2026
Really appreciated working with Victor in service, will be back.
Victor Sifuentez
7/27/2026
Hi Joe, thank you for your kind review; we are happy to pass along your comments to the team here at Speck Buick GMC of Tri-Cities! Thank you, and have a fantastic day!
Tacoma, WA
Keith K|2023 Chevrolet Suburban 1500
Confirmed Service Customer
7/27/2026
Service advisor was friendly and knowledgeable
Victor Sifuentez
7/27/2026
We're glad to hear you found our staff was so knowledgeable and helpful! Please don't hesitate to reach out to us if there's anything more we can do!
Richland, WA
Blaine W|2023 GMC Yukon XL
Confirmed Service Customer
7/30/2026
Work was done well and on time. Great team in the service area!
Victor Sifuentez
7/30/2026
Hi there Blaine, thank you for taking the time to leave a review for us at Speck Buick GMC of Tri-Cities. We're happy we could meet your expectations! Thank you, and have a fantastic day!
KENNEWICK, WA
Raymond W|2022 GMC 2500HD Sierra
Confirmed Service Customer
7/30/2026
Friendly & courteous.
Victor Sifuentez
7/30/2026
Hi Raymond, we are so happy to read such a great review about Speck Buick GMC of Tri-Cities! Thank you, and have a fantastic day!
Kennewick, WA
Richard E|2014 GMC 3500HD Sierra
Confirmed Service Customer
7/13/2026
I did not have my vehicle serviced on 7/10 of 2026
Sal S
7/13/2026
We appreciate your feedback and sincerely apologize for the confusion. The survey you received was sent out in error — you were not on our service schedule at that time. That is entirely on us and we are sorry for any frustration it may have caused. Please feel free to reach out to our Service Manager Pablo at (509) 783-9399 with any questions or concerns. We value your time and appreciate your patience.
Benton City, WA
Matthew A|2026 GMC Canyon
Confirmed Service Customer
7/14/2026
Great service very friendly and quick.
Dani Berger
7/14/2026
Hi Matthew, we are so happy to read such a great review about Speck Buick GMC of Tri-Cities! If you're ever in need of more help, please let us know!
West Richland, WA
Dennis C|2023 GMC Sierra 1500
Confirmed Service Customer
7/24/2026
Great scheduling and timely service. Victor did a great job of taking care of my needs and explaining options.
Victor Sifuentez
7/27/2026
Hi Dennis, thank you for your kind review; we are happy to pass along your comments to the team here at Speck Buick GMC of Tri-Cities! We're looking forward to your next visit with us!
PASCO, WA
Charles G|2023 Chevrolet Tahoe
Confirmed Service Customer
7/26/2026
Everyone from start to finish was do professional and kind.
Victor Sifuentez
7/27/2026
Hi Charles, we're happy you found our staff to be so supportive during your experience here at Speck Buick GMC of Tri-Cities. Please don't hesitate to reach out to us if there's anything more we can do!
Richland, WA
Melanie S|2025 GMC Yukon XL 1500
Confirmed Service Customer
7/26/2026
Quick and easy! Helpful staff, answered questions!
Sal S
7/27/2026
Hi Melanie, thank you for your kind review; we are happy to pass along your comments to the team here at Speck Buick GMC of Tri-Cities! We can't wait to see you again, have a great day.
Pasco, WA
Kristine M|2021 GMC Yukon
Confirmed Service Customer
7/26/2026
friendly and thorough service.
Victor Sifuentez
7/27/2026
Hi Kristine, thank you for your kind review; we are happy to pass along your comments to the team here at Speck Buick GMC of Tri-Cities! We're looking forward to your next visit with us!
Kennewick, WA
Alan K|2021 Chevrolet Blazer
Confirmed Service Customer
7/26/2026
Everyone is helpful and friendly. No pressure sales and super efficient.
Sal S
7/27/2026
Hi there Alan, thank you so much for your positive comments about Speck Buick GMC of Tri-Cities! Feel free to reach out to us if you need anything. Have a wonderful day.
West Richland, WA
Dwight P|2013 GMC 1500 Sierra
Confirmed Service Customer
7/27/2026
In and out very quick. Great service
Dani Berger
7/27/2026
Hi Dwight, we are so pleased you enjoyed your visit to Speck Buick GMC of Tri-Cities! Until the next time we meet, take care!
Richland, WA
Mohammed A|2025 GMC Sierra 1500
Confirmed Service Customer
8/1/2026
Good
Dani Berger
8/3/2026
Hello Mohammed, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
Kennewick, WA
Aaron B|2017 GMC Yukon XL
Confirmed Service Customer
7/16/2026
Victor needs to be promoted or a pay raise. He pass been my service guy for me and have listened to me and have fixed everything I asked for. It's nice not to have to return your vehicle to have it fixed to the three times. That also go for your service department doing excellent work on fixing our vehicles. Thanks.
Victor Sifuentez
7/17/2026
Hello Aaron, thank you for sharing your positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Kennewick, WA
Thomas W|2020 GMC 1500 Sierra
Confirmed Service Customer
7/28/2026
I continue bringing my Denali to Speck because of the service I receive and the constant courteous assistance from the service staff.
Dani Berger
7/29/2026
Hello Thomas, thank you for your kind words and this wonderful review! Please don't hesitate to reach out to us if there's anything more we can do!
PASCO, WA
Candice T|2018 GMC 3500HD Sierra
Confirmed Service Customer
8/1/2026
They got us in quickly and called when they had a diagnosis. We were told it'd be ready on Wednesday (we dropped it off on Saturday). Wednesday no one called and I had to call twice to get in touch with my service advisor to find out it would not be ready till Thursday or Friday.
Sal S
8/3/2026
Hello there, we appreciate you taking the time to leave us this feedback. We do hope we can be of assistance in the future. Take care!
KENNEWICK, WA
Helen G|2017 Buick LaCrosse
Confirmed Service Customer
8/2/2026
I was treated fairly and with respect. The dealership and waiting room is very clean and comfortable..
Victor Sifuentez
8/3/2026
Hello Helen, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
KENNEWICK, WA
Daniel C|2024 GMC Sierra 1500
Confirmed Service Customer
8/2/2026
Nice, and into the point
Dani Berger
8/3/2026
Hi Daniel, we are so happy to read such a great review about Speck Buick GMC of Tri-Cities! If you're ever in need of more help, please let us know!
Pasco, ID
Jeffrey P|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
8/4/2026
Worked with Gabe Gallegos at the Speck Dealership in Pasco. What a fantastic person he is. I have been looking for a used Denali for quite a while. When I visit Tricities I try to stop in Pasco to see if there are any used Denali pickups with low miles - there never is. Recently when I stopped there were three that had high mileage and were still way expensive. So, I asked Gabe to show me what the different trim packages and prices were on a new one so I could compare new vs used. Told him what I was looking for. He showed me several trim packages and informed me the good and the bad of each package in reference to what I was looking for and what my needs were. He didnt try to sell me something new, he showed me what he had that included all I was looking for. He was not high pressure - I met with him 3 or 4 times, several test drives, and called him with questions. He never called me to try and sell me something I didnt want or didnt meet my list of wants - he never even asked me for my phone number. He just gave me his and said to call him if I needed any more questions answered. I have already recommended to two people that if they are in the market for a vehicle to consider going to Pasco and talk to Gabe. He made my purchase easy and painless. We live 300 miles from Pasco - if I ever need another vehicle - I will look him up! Thankyou. Also enjoyed the financial guy - Brian!
Gabriel G.
8/5/2026
Hi Jeffrey, we're happy you found our staff to be so supportive during your experience here at Speck Buick GMC of Tri-Cities. Please don't hesitate to reach out if there's anything additional we can do for you.
Everson, WA
Pedro C|2025 GMC Sierra 1500
Confirmed Service Customer
6/13/2026
Good customer service
Victor Sifuentez
6/15/2026
Hi there Pedro, thank you so much for your positive comments about Speck Buick GMC of Tri-Cities! Please let us know if there is anything else we can do for you; we are more than happy to help!
Pasco, WA
Shane E|2026 GMC Sierra 2500 HD
Confirmed Service Customer
6/13/2026
service was quick, no complaints
Victor Sifuentez
6/15/2026
It is great to hear everything was done quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!
West Richland, WA
Mitchell S|2022 Buick Envision
Confirmed Service Customer
7/13/2026
Friendly and easy in and out
Sal S
7/13/2026
Hi Mitchell, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
Yakima, WA
Mike P|2025 GMC Sierra 1500
Confirmed Service Customer
7/13/2026
Great service from your team.
Victor Sifuentez
7/13/2026
Wow Mike, it's experiences like yours that really keep us motivated! Feel free to reach out to us if you need anything. Have a wonderful day!
PASCO, WA
Jordan K|2015 Buick LaCrosse
Confirmed Service Customer
7/22/2026
Good Customer Service
Victor Sifuentez
7/23/2026
We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
Kennewick, WA
Delores V|2023 GMC Sierra 2500 HD
Confirmed Service Customer
7/24/2026
I was treated very well by all the staff that I came in contact with.
Sal S
7/27/2026
Hi there Delores! We're so happy we were able to help you out! We are always more than happy to assist you if anything else comes up. Take care!
Pasco, WA
Jeremy M|2025 GMC Canyon
Confirmed Service Customer
7/24/2026
Quick and professional
Victor Sifuentez
7/27/2026
Hi Jeremy, reviews like this give us motivation and help us ensure we provide high-quality care. If you have any further questions, please don't hesitate to reach out!
Richland, WA
Doug W|2017 GMC 1500 Sierra
Confirmed Service Customer
7/28/2026
Very efficient staff and work done quick.
Sal S
7/28/2026
Hi Doug, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
PASCO, WA
Tamara W|2023 Buick Encore GX
Confirmed Service Customer
8/6/2026
Service personnel was very good but actual wait time was to long for this time
Victor Sifuentez
8/7/2026
Hello Tamara, thank you for your kind words and this wonderful review! Please don't hesitate to reach out to us if there's anything more we can do!
Kennewick, WA
Robert G|2022 GMC 2500HD Sierra
Confirmed Service Customer
8/6/2026
The service team at Speck GMC found there was no problem and is working like it should. Service advisor Victor was great. He explained what was done and assured me my truck was fine. He also went over next maintenance services that are coming up.
Victor Sifuentez
8/7/2026
Hi there Robert, thank you so much for your positive comments about Speck Buick GMC of Tri-Cities! Thank you again for leaving us this response!
kennewick, WA
Bob T|2024 GMC Sierra 1500
Confirmed Service Customer
7/15/2026
Sal did a great job routing my GMC through the service required.
Sal S
7/15/2026
Hi Bob, we are so happy to read such a great review about Speck Buick GMC of Tri-Cities! Please let us know if there is anything else we can do for you; we are more than happy to help!
Kennewick, WA
Alan M|2025 GMC Sierra EV
Confirmed Service Customer
7/28/2026
Speck GMC has put together s great service department. I can't speak highly enough about Victor. Great communication and follow though. He made my visit a breeze.
Victor Sifuentez
7/29/2026
Hi there Alan! We're so happy we were able to help you out! We sincerely thank you for the positive review, and look forward to seeing you again soon!
KENNEWICK, WA
Sam W|2024 GMC Canyon
Confirmed Service Customer
7/31/2026
Always easy to bring my truck to this location on Sanfidur in Pasco. The service is efficient and well done. They are very accommodating if you have to drop your vehicle off. Dani is fantastic at coordinating between customer and service team. She communicates through texting. She makes sure that services are completed effectively and asks the right questions, even above and beyond like calling insurances or other dealers on warrante work. Thank you !
Dani Berger
7/31/2026
Hi Sam, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!
Pasco, WA
Kelley W|2023 GMC Yukon
Confirmed Service Customer
8/4/2026
I was greeted by Dani when I arrived. She was so friendly and welcoming. Dani kept me up to speed on the diagnosis of my vehicle and even asked if I needed transportation to pick up my car. Although the diagnosis of my vehicle was not good and I was very frustrated, Dani was very calm and professional. This is the type of employee that will keep my business at this location. I appreciate Dani and her constant smile that just brightens up the entire department. Thank you Dani for always making my service appointments pleasant.
Dani Berger
8/5/2026
Hello Kelley, thank you for your kind words and this wonderful review! If you're ever in need of more help, please let us know!
Benton City, WA
Alex M|2026 GMC Canyon
Confirmed Sales Customer
8/4/2026
Amazing Gabe helped me choose my truck and answered all the questions I had.
Gabriel G.
8/5/2026
Wow Alex, it's experiences like yours that really keep us motivated! Thank you again for choosing Speck Buick GMC of Tri-Cities and we hope to see you again.
Pasco, WA
Adam H|2026 GMC Sierra 3500 HD
Confirmed Service Customer
8/7/2026
Excellent.. Victor is awesome, extremely organized and very professional. I'll be back for sure
Victor Sifuentez
8/10/2026
Hello Adam, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!
Kennewick, WA
Deborah B|2023 GMC Acadia
Confirmed Service Customer
8/7/2026
Victor was very polite and professional and vehicle was clean after being serviced.
Victor Sifuentez
8/10/2026
Hi Deborah, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Kennewick, WA
Nicholas S|2026 Buick Envista
Confirmed Service Customer
7/22/2026
Quick and efficient service. Unfortunately the problem took two visits to complete but not their fault.
Victor Sifuentez
7/22/2026
Hi Nicholas, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Richland, WA
Leisa M|2026 GMC Canyon
Confirmed Sales Customer
7/22/2026
It was good.
House Salesperson
7/22/2026
Hi Leisa, thank you for the high star rating! Please let us know if there is anything else we can do for you; we are more than happy to help!
Benton City, WA
Meghan S|2021 GMC Yukon
Confirmed Service Customer
8/3/2026
Always a great experience at Speck GMC.
Victor Sifuentez
8/5/2026
Hello Meghan, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!
Walla Walla, WA
Jacob T|2024 GMC Acadia
Confirmed Service Customer
8/3/2026
It was good
Victor Sifuentez
8/5/2026
Hi there Jacob! We're so happy we were able to help you out! Please don't hesitate to reach out to us if there's anything more we can do!
OTHELLO, WA
Patrick D|2025 GMC Acadia
Confirmed Service Customer
8/6/2026
Good service
Victor Sifuentez
8/7/2026
Hi Patrick, reviews like this give us motivation and help us ensure we provide high-quality care. We're looking forward to your next visit with us!
Martinez Lake, AZ
Richard P|2022 GMC Yukon XL
Confirmed Service Customer
8/6/2026
Excellent service as always. I always enjoy my experience at Speck. The service people are fantastic.
Victor Sifuentez
8/7/2026
Hello Richard, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day.
Lind, WA
Steven H|2023 GMC Sierra 1500
Confirmed Service Customer
8/7/2026
Dani was efficient. She was prompt in checking me in for service and keeping me updated on the progress of vehicle maintenance. She informed me of the technicians suggested maintenance options.
Dani Berger
8/7/2026
Hi Steven, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!
Richland, WA
Teresa R|2023 Buick Envision
Confirmed Service Customer
8/11/2026
Friendly service
Sal S
8/11/2026
Hi Teresa, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!
Kennewick, WA
David K|2016 GMC 2500HD Sierra
Confirmed Service Customer
8/13/2026
Service advisor was polite and scheduling well but didn't really have answers to many questions. The cost of repairs was extremely high. We are getting the same work done at a different garage with same parts same warranty for less than half the price
Dani Berger
8/27/2026
We appreciate your honest feedback and are sorry that your overall service experience did not meet your expectations. Providing clear answers and helping our customers understand their repair recommendations and associated costs is important to us. Thank you for bringing your concerns to our attention.
MATTAWA, WA
Matt H|2020 GMC 3500HD Sierra
Confirmed Service Customer
7/27/2026
Danny was my rep. I thought I needed a transmission service and she checked the records and let me know it had been done a year or so ago; saving me $799. That builds trust.
Dani Berger
7/27/2026
Wow Matt, it's experiences like yours that really keep us motivated! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Speck Buick GMC of Tri-Cities!
KENNEWICK, WA
Doug C|2025 GMC Acadia
Confirmed Service Customer
7/27/2026
All staff were friendly, professional, well organized, nd responsive to my needs.
Victor Sifuentez
7/27/2026
Hello Doug, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Speck Buick GMC of Tri-Cities. Thank you, and have a fantastic day!
Pasco, WA
Bill G|2023 GMC Sierra 1500
Confirmed Service Customer
7/27/2026
My service dept representative, Victor, was great. However, the issue with my vehicle was not corrected even though a software updated was completed.
Victor Sifuentez
7/27/2026
Hi Bill, thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Kennewick, WA
Richard P|2023 GMC Sierra 3500 HD
Confirmed Service Customer
7/31/2026
Very good service. There was a couple of days added to the time there because of parts ordered but there was no inconvenience.
West Richland, WA
Motion I|2024 GMC Sierra 2500 HD
Confirmed Service Customer
7/31/2026
Dani got it done as fast as she could once the repair was approved.
Pasco, WA
Paul S|2025 Buick Enclave
Confirmed Service Customer
8/4/2026
Easy to schedule appointments and efficient service for an out of town customer.
Victor Sifuentez
8/5/2026
We're glad to hear you found our staff was so knowledgeable and helpful! If you're ever in need of more help, please let us know!
Jamison, PA
Larry S|2024 GMC Sierra 1500
Confirmed Service Customer
8/4/2026
They did my truck's recalls and gave me a ride back and forth. Pushy for additional services.
Victor Sifuentez
8/5/2026
Hi Larry, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
Kennewick, WA
Richard R|2026 GMC Sierra 1500
Confirmed Service Customer
8/12/2026
I received quick service. Dani explained the process to me very well, and was very upbeat about her job.
Dani Berger
8/13/2026
Hello Richard, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day.
West Richland, WA
Lori S|2026 GMC Yukon
Confirmed Service Customer
8/12/2026
Oil change and maintenance was a breeze.
Dani Berger
8/13/2026
Hi there Lori, thank you so much for your positive comments about Speck Buick GMC of Tri-Cities! Thank you so much again for your feedback! We hope you have a great day!
Othello, WA
Todd E|2026 GMC Sierra 1500
Confirmed Sales Customer
7/23/2026
The team treated me with respect and patience. Shout out to Jose Gomez what a great person, I felt he truly cared about helping me vs selling me.
Jose Gomez
7/23/2026
Hello Todd, thank you for your kind words and this wonderful review! Thank you so much again for your feedback! We hope you have a great day!
ELTOPIA, WA
Patricia S|2024 Buick Envision
Confirmed Service Customer
8/5/2026
Victor my Speck Service Representative was very professional, courteous and Very Helpful. I appreciate a dealership with such wonderful customer service and knowledge base. ALL who work there have been Wonderful to work with.
Victor Sifuentez
8/7/2026
Hi Patricia, reviews like this give us motivation and help us ensure we provide high-quality care. Please let us know if there is anything else we can do for you; we are more than happy to help!
Kennewick, WA
William L|2026 GMC Sierra 3500 HD
Confirmed Sales Customer
8/5/2026
It was fantastic, nicest people ever, Patrick was a fantastic help and made sure I got back on the road.
Patric Click
8/7/2026
We appreciate your positive review about your recent experience with us! We hope to see you soon!
Montpelier, ID
Robert F|2024 GMC Sierra 2500 HD
Confirmed Service Customer
8/13/2026
Getting my vehicle after service. It was parked in a narrow spot. Even with the mirrors folded in I could not open the door to get in without tapping the vehicle next to it
Victor Sifuentez
8/13/2026
Hello there Robert, we appreciate you taking the time to leave us this feedback. We hope to be of service to you again in the future. Best wishes, Speck Buick GMC of Tri-Cities
Benton City, WA
Richard D|2022 GMC 2500HD Sierra
Confirmed Service Customer
8/13/2026
Easy professional check in and service. Service time estimate was accurate and shuttle service was invaluable as we have one vehicle. Checkout was informative and thorough.
Victor Sifuentez
8/13/2026
Hello Richard, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
richland, WA
Alisha M|2022 GMC Terrain
Confirmed Service Customer
8/13/2026
Amazing service! Great explanations of all things completed! Friendly staff
Victor Sifuentez
8/13/2026
Hi Alisha, thank you for your kind review; we are happy to pass along your comments to the team here at Speck Buick GMC of Tri-Cities! Please don't hesitate to reach out to us if there's anything more we can do!
Richland, WA
Joe L|2026 GMC Yukon
Confirmed Service Customer
8/14/2026
Everyone professional, efficient
Dani Berger
8/18/2026
Hi Joe, we are so happy to read such a great review about Speck Buick GMC of Tri-Cities! Please don't hesitate to reach out if there's anything additional we can do for you.
KENNEWICK, WA
Bryan F|2022 GMC 1500 Sierra
Confirmed Service Customer
8/17/2026
Victor was amazing did everything I wanted I will only let him work on my truck
Victor Sifuentez
8/18/2026
Hello Bryan, thank you for your kind words and this wonderful review! Thank you, and have a fantastic day!
Kennewick, WA
Emily S|2023 GMC Terrain
Confirmed Service Customer
8/3/2026
Once again timely and professional service! I trust Speck to keep my car road ready!
Victor Sifuentez
8/5/2026
Wow Emily, we're glad you had such a wonderful experience with us! If you have any further questions, please don't hesitate to reach out!
Benton City, WA
April P|2023 GMC 1500 Sierra
Confirmed Service Customer
8/14/2026
Customer service, excellent. Costs of service, unacceptably high. Had to choose to not have services performed due to cost factors.
Dani Berger
8/18/2026
Hi April, reviews like this give us motivation and help us ensure we provide high-quality care. If you're ever in need of more help, please let us know!
Pasco, WA
Terry W|2023 GMC Yukon
Confirmed Service Customer
8/15/2026
The dealership was willing to pickup my wife when the Yukon service was completed. This service went above and beyond. Thank you!
Sal S
8/18/2026
Hi Terry, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out to us if there's anything more we can do!
Pasco, WA
Eloisa M|2019 GMC Terrain
Confirmed Service Customer
8/15/2026
Good work
Dani Berger
8/18/2026
Hi Elosia, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!
PASCO, WA
Francine W|2021 Chevrolet Trailblazer
Confirmed Service Customer
8/15/2026
Sal was very courteous and professional
Sal S
8/18/2026
Wow Francine, it's experiences like yours that really keep us motivated! Feel free to reach out to us if you need anything. Have a wonderful day.
KENNEWICK, WA
Clay H|2026 GMC Sierra 1500
Confirmed Service Customer
8/17/2026
I can get the similar service work done elsewhere in much less time than it took Speck to complete the service. If you truly want an Excellent rating, you need to go beyond expectations. Vacuum my vehicle, wash my vehicle at the dealership. Be more communicative as the service is progressing. For an oil change and multi-point inspection, I think every fifteen minutes is doable.
Victor Sifuentez
8/18/2026
Hi there Clay, thank you; we appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!
MUKILTEO, WA
Brian M|2025 Chevrolet Traverse
Confirmed Service Customer
8/18/2026
I recently had the pleasure of getting my car serviced at Speck GMC, and I couldn't be happier with the experience. From start to finish, the team made the process smooth and stress-free. My service adviser, Dani Berger, was exceptional—friendly, professional, and attentive to every detail. Dani kept me informed throughout the entire process and ensured that everything was handled efficiently. The dealership itself is welcoming and organized, with a comfortable waiting area that made the time pass quickly. The staff went above and beyond to make sure I was taken care of, and their dedication to customer service truly stood out. I highly recommend Speck GMC for anyone needing car service. Special thanks to Dani Berger for making the experience outstanding!
Dani Berger
8/18/2026
Hi there Brian! We're so happy we were able to help you out! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Pasco, WA
Jason R|2025 GMC Sierra 1500
Confirmed Service Customer
8/6/2026
If you’re looking for a dealership with a service department that truly cares about its customers, Speck GMC is it. Victor has gone above and beyond for me on more than one occasion. A while back, he helped me through an emergency flat tire on a Saturday, and most recently he took the time to thoroughly diagnose and explain the issue with my truck’s power running board. He never made me feel rushed and made sure every question I had was answered. The entire service department is outstanding. Everyone I’ve interacted with has been friendly, professional, and genuinely focused on providing excellent customer service. It’s refreshing to find a dealership where you feel valued instead of just being another appointment on the schedule. Thank you, Victor, and the entire Speck GMC service team, for consistently exceeding my expectations. Exceptional service is hard to find these days, but you’ve proven it still exists. You’ve earned my trust, my loyalty, and my highest recommendation. I’ll gladly continue bringing my truck to Speck GMC and won’t hesitate to recommend you to family and friends.
Victor Sifuentez
8/7/2026
Hi Jason, we're so glad that we were able to go above and beyond your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Kennewick, WA
Fred B|2004 Chevrolet Silverado 2500HD
Confirmed Service Customer
8/6/2026
We had problems with our 2004 Chevy truck. Victor got us right in, diagnosed the problem and had our truck ready early that afternoon. We were delayed by one day but right back on the road the next day. Work well done and entire staff was excellent. Thank you Speck GMC and Victor.
Victor Sifuentez
8/7/2026
Hi Fred, we're happy you found our staff to be so supportive during your experience here at Speck Buick GMC of Tri-Cities. We can't wait to see you again, have a great day.
Tucson, AZ
Jason L|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
8/6/2026
The service was great- the sales person I talked to while waiting did not seem like a go getter, but Dani B. Is fantastic!
Dani Berger
8/7/2026
Wow Jason, it's experiences like yours that really keep us motivated! Thank you, and have a fantastic day!
Richland, WA
Douglas L|2025 GMC Sierra 1500
Confirmed Service Customer
8/6/2026
Friendly prompt service
Dani Berger
8/7/2026
Hi Douglas, thank you for your kind review; we are happy to pass along your comments to the team here at Speck Buick GMC of Tri-Cities! We do hope we can be of assistance in the future. Take care!
Kennewick, WA
Jerry R|2017 Chevrolet Tahoe
Confirmed Service Customer
8/18/2026
Sal was professional and got my rig done in a timely manner!
Sal S
8/19/2026
Hello Jerry, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!
Kennewick, WA
Barbara B|2014 Buick Verano
Confirmed Service Customer
8/24/2026
Great service very kind and helpful
Sal S
8/27/2026
Hi Barbara, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!
Pasco, WA
Elsa C|2024 GMC Sierra 3500 HD
Confirmed Service Customer
8/5/2026
I was created kindly and quickly. I was kept up to date on the progress and my service was taken care of in a timely manner.
Dani Berger
8/5/2026
Hi Elsa, thanks for your praise and kind comments about our team. If you're ever in need of more help, please let us know!
Pasco, WA
Timothy C|2024 GMC Sierra 2500 HD
Confirmed Service Customer
8/5/2026
Got us in on a Saturday for a much needed oil change. Thanks Victor!!
Victor Sifuentez
8/7/2026
Hello there Timothy, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!
Kennewick, WA
Jeremy S|2025 GMC Sierra 2500 HD
Confirmed Service Customer
8/5/2026
Victor was able to work through and resolve my issue. Victor was very polite and courteous. Thank you!
Victor Sifuentez
8/7/2026
Hi Jeremy, thank you for your kind review; we are happy to pass along your comments to the team here at Speck Buick GMC of Tri-Cities! Thank you, and have a fantastic day!
Richland, WA
Harry M|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
8/17/2026
Danny is a very good customer service person 😀
Dani Berger
8/18/2026
We're glad to hear you found our staff was so knowledgeable and helpful! Please don't hesitate to reach out to us if there's anything more we can do!
Othello, WA
Judy G|2026 GMC Terrain
Confirmed Service Customer
8/19/2026
Dani and her team took great care of my vehicle, Dani and Edgar have been great to work with. I was able to call and get an appointment on a Saturday with a short notice, they were able to work around my schedule and get me taken care. The whole Team at Speck Buick/GMC is great. Frank, Don, Pablo, Brian, Dani, and Edgar are great people to work with and I recommend them any chance I get, won’t shop or get service or sales for my vehicles anywhere else in the Tri-Cities.
Dani Berger
8/19/2026
Hi Judy, thank you for your kind review; we are happy to pass along your comments to the team here at Speck Buick GMC of Tri-Cities! Thanks again for the recommendation, and have an amazing day!
Kennewick, WA
Roger M|2026 GMC Canyon
Confirmed Service Customer
8/19/2026
Did great. Second oil change and rotation of tires went fast!
Sal S
8/19/2026
Hi Roger, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you so much again for your feedback! We hope you have a great day!
College Place, WA
Norma M|2024 GMC Terrain
Confirmed Service Customer
9/8/2026
I appreciate the great customer service, the promptness and the communication. Thank you!
Dani Berger
9/8/2026
Hi Norma, we are so happy to read such a great review about Speck Buick GMC of Tri-Cities! Thank you, and have a fantastic day!
Grandview, WA
Dave G|2019 GMC Acadia
Confirmed Service Customer
9/11/2026
Victor Sifuentez was able to help work through a difficult process.
Victor Sifuentez
9/14/2026
Hi Dave, we're happy you found our staff to be so supportive during your experience here at Speck Buick GMC of Tri-Cities. Thank you, and have a fantastic day!
KENNEWICK, WA
Laurie M|2024 GMC Sierra 1500
Confirmed Service Customer
8/8/2026
Dani is always a ray of sunshine and respects my input on optional service recommendations.
Dani Berger
8/10/2026
Hello Laurie, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!
Pasco, WA
Andrea G|2024 Chevrolet Blazer
Confirmed Service Customer
8/9/2026
The customer service gentleman I worked with was great and even found a antifreeze leak before taking it to the mechanic.
Victor Sifuentez
8/10/2026
Hi Andrea, thanks for your praise and kind comments about our team. We look forward to your next visit! Take care!
Pasco, WA
Dennis A|2023 GMC Sierra 1500
Confirmed Service Customer
8/9/2026
Great
Victor Sifuentez
8/10/2026
Hi Dennis, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!
Pasco, WA
Craig F|2025 Chevrolet Traverse
Confirmed Service Customer
8/19/2026
Friendly, professional, completed work same day.
Dani Berger
8/19/2026
Wow Craig, it's experiences like yours that really keep us motivated! We hope you have a great day!
West Richland, WA
Dan K|2015 Chevrolet 2500HD Silverado
Confirmed Service Customer
8/21/2026
Thank you for repairs, After a vehicle brake-down on a family trip Dani B got us in right away. Thank you..........
Dani Berger
8/27/2026
Hello Dan, thank you for sharing your positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Vancouver, WA
Toney B|2026 GMC Yukon XL 1500
Confirmed Sales Customer
8/21/2026
It was good, 12hr from home so took some time. Did most of it at my local bank,
Rafael Carrillo
8/27/2026
Hi Toney, thanks for your praise and kind comments about our team. Please let us know if there is anything else we can do for you; we are more than happy to help!
Hardin, MT
David C|2025 GMC Sierra 1500
Confirmed Service Customer
8/21/2026
Sal was great!
Sal S
8/27/2026
Hi David, we are very happy we could provide you with a positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!
Moses Lake, WA
Lloyd S|2000 GMC New Sierra 1500
Confirmed Service Customer
8/25/2026
very good
Victor Sifuentez
8/27/2026
Wow Lloyd, it's experiences like yours that really keep us motivated! Feel free to reach out to us if you need anything. Have a wonderful day.
KENNEWICK, WA
Greg G|2024 GMC Sierra 3500 HD
Confirmed Service Customer
9/15/2026
I want to start by making it clear that I am not upset with Victor at all. Victor did a great job as my service representative. He communicated with me, tried to help, and represented your dealership very well. My frustration is with the overall situation and the repeated parts issues. I have now had to make three trips to the dealership basically for the same towing electrical/running board issue. The first trip was for the diagnosis, the second was to have the parts installed, and the third was because the replacement parts for running board did not correct the problem. I contacted Victor again because I noticed that the LED light bar that was replaced on the driver’s side does not match the passenger side. I actually noticed the difference when I picked up the truck and was told it was just the lighting and that the part was correct. After I sent Victor pictures, he could also see the difference between the driver’s side and passenger side. My understanding is that there may have been a superseded part number for my driver side running board. The passenger side may still have the original part while the replacement on the driver’s side is the newer version. Whatever the reason, they clearly do not match. I have now been told I need to bring the truck back again so it can be inspected and the correct part can be ordered. That is where my frustration comes from. These repeated trips have basically cost me three days of work, plus diesel, and I already paid a $250 deductible. Diesel is expensive, and making multiple trips to the Tri Cities is not easy for me, especially with my work schedule. I’m also disappointed with my overall experience with GMC because I purchased this truck from George Gee in Liberty Lake with these issues. I contacted them and was told they couldn’t determine whether the truck came that way or not or of they inspected the towing package. From a customer’s perspective, I feel like the original dealership should have taken care of the $250 deductible considering I purchased the truck with these problems. Unfortunately, they didn’t, which is one of the reasons I chose to bring my truck to you in the Tri-Cities instead. Again, none of this is directed toward Victor. He has done a great job representing your dealership and helping me through this. It has just been a heck of a problem, and after several trips, the driver’s-side running board still does not have the correct matching part. Also now I'm noticing glitches in my front view camera. It totally gets black and I have to reset it. It never dod that before. I’m trying to figure out when I can bring the truck back again, but between missing work and the cost of diesel, another trip is difficult. Since I’ve already had to make several trips trying to get the same issue resolved, I would really appreciate it if the dealership could possibly help me out with some diesel for this next trip. Even a fuel card or some assistance toward the cost would mean a lot and would show me that the dealership understands the inconvenience this situation has caused. I’m not looking to blame anyone. I just want to get my truck fixed correctly and hopefully make this next trip the last one. I appreciate Victor’s help and anything the dealership can do to help make this right.
WARDEN, WA
Jonathan E|2023 Chevrolet Silverado 1500
Confirmed Service Customer
8/14/2026
Great interaction
Victor Sifuentez
8/18/2026
Hello Jonathan, we are glad we could help! Please let us know if there is anything else we can do for you; we are more than happy to help!
KENNEWICK, WA
Kevin J|2022 GMC 3500HD Sierra
Confirmed Service Customer
8/28/2026
Warranty appt. Worked w Dani. She did an excellent job facilitating our warranty issue and communicating w us.
Dani Berger
8/31/2026
Hi Kevin, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!
Eltopia, WA
Paula A|2025 GMC Acadia
Confirmed Service Customer
9/13/2026
Excellent service from beginning to end!
Dani Berger
9/14/2026
Hi Paula, we are so pleased you enjoyed your visit to Speck Buick GMC of Tri-Cities! Thank you, and have a fantastic day!
UMATILLA, OR
Travis E|2026 GMC Sierra 3500 HD
Confirmed Service Customer
9/13/2026
Always a great experience Thank you
Victor Sifuentez
9/14/2026
Hello Travis, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
benton city, WA
Emily S|2023 GMC Terrain
Confirmed Service Customer
9/20/2026
I arrived too early for my appointment but they took care of me anyway
Victor Sifuentez
9/21/2026
We're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out to us if there's anything more we can do!
Benton City, WA
Karman J|2021 Chevrolet Malibu
Confirmed Service Customer
9/20/2026
Just an easy experience, would recommend
Victor Sifuentez
9/21/2026
Hi Karman, reviews like this give us motivation and help us ensure we provide high-quality care. If you're ever in need of more help, please let us know!
Richland, WA
Abelardo M|2023 GMC Yukon XL 1500
Confirmed Service Customer
8/13/2026
It was good
Victor Sifuentez
8/18/2026
Hello Abelardo, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
Warden, WA
Alex W|2016 GMC 1500 Sierra
Confirmed Service Customer
8/25/2026
Great service, fast and great at communicating
Victor Sifuentez
8/27/2026
Hello Alex, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!
KENNEWICK, WA
Christian B|2025 GMC 1500 Sierra
Confirmed Service Customer
8/26/2026
Came in to see if there was a possibility of getting my oil changed before heading back to Seattle, was told nothing available until the following week. Then a tech spoke up,said he would work me in.
Sal S
8/27/2026
Hi there Christian! We're so happy we were able to help you out! If you have any further questions, please don't hesitate to reach out!
Richland, WA
Earl E|2025 GMC Sierra 3500 HD
Confirmed Service Customer
9/18/2026
Great service.
Dani Berger
9/18/2026
Wow Earl, it's experiences like yours that really keep us motivated! We hope to see you soon!
BENTON CITY, AK
Christina P|2024 GMC Yukon XL 1500
Confirmed Service Customer
9/25/2026
Very friendly and prompt service
Kayla Rice
9/28/2026
Hi there Christina, thank you so much for your positive comments about Speck Buick GMC of Tri-Cities! If you're ever in need of more help, please let us know!
Richland, WA
Shayla H|2024 GMC Yukon
Confirmed Service Customer
9/26/2026
Great service
Sal S
9/28/2026
Hello Shayla, thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Benton City, WA
Eric B|2026 GMC Yukon
Confirmed Sales Customer
9/26/2026
Great staff and great service
Arturo A
9/28/2026
Hi Eric, thank you for your kind review; we are happy to pass along your comments to the team here at Speck Buick GMC of Tri-Cities! We look forward to your next visit! Take care!
Pasco, WA
Juan S|2026 GMC Sierra 2500 HD
Confirmed Service Customer
9/28/2026
Sin muy amables y se preocupan por solocionar los problemas de los carros
Sal S
9/28/2026
Hi Juan, thank you for your kind review; we are happy to pass along your comments to the team here at Speck Buick GMC of Tri-Cities! Feel free to reach out to us if you need anything. Have a wonderful day.
Mattawa, WA
Gary C|2023 GMC Yukon
Confirmed Service Customer
8/24/2026
My service Tech was extremely thorough and his customer care was first rate!!!
Victor Sifuentez
8/27/2026
Hi Gary, we are so pleased you enjoyed your visit to Speck Buick GMC of Tri-Cities! We hope you have a great day!
Mattawa, WA
Jane M|2024 GMC Sierra 1500
Confirmed Service Customer
9/28/2026
Very professions easy to work with. I would highly recommend them.
Victor Sifuentez
9/28/2026
Wow Jane, it's experiences like yours that really keep us motivated! Please let us know if there is anything else we can do for you; we are more than happy to help!
Milton-Freewater, OR
Karen S|2026 GMC Acadia
Confirmed Sales Customer
9/28/2026
Alfonso was excellent! No pressure, seemed to listen to what I wanted and tried to accommodate. He was very easy to work with.
Alfonso Ramirez
9/29/2026
We appreciate your positive review about your recent experience with us! Thank you again for choosing Speck Buick GMC of Tri-Cities and we hope to see you again.
Heppner, OR
Michelle S|2025 GMC Yukon
Confirmed Service Customer
9/28/2026
Outstanding!
Victor Sifuentez
9/29/2026
Hello Michelle, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
Pasco, WA
E C|2026 GMC Sierra 1500
Confirmed Sales Customer
9/17/2026
Alfonso. My sales person was polite and productive knowledgeable. I enjoyed my entire experience at Speck. No pressure buying experience, and thorough test drive. Thanks Speck and especially thanks Alfonso
Alfonso Ramirez
9/17/2026
Hi E, we are so happy to read such a great review about Speck Buick GMC of Tri-Cities! Feel free to reach out to us if you need anything. Have a wonderful day.
West Richland, WA
Kenneth B|2021 GMC Terrain
Confirmed Service Customer
9/17/2026
Your service team went above and beyond to get our vehicle fixed and get us back on the road. We appreciate them getting us taken care of even though it was a Friday afternoon when we got there. Thank you from the bottom of our hearts!! If we ever have another issue while we are traveling, we will stop here for sure.
Dani Berger
9/18/2026
Hi Kenneth, we're so glad that we were able to go above and beyond your expectations! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Pinehurst, ID
Jeff M|2021 GMC 1500 Sierra
Confirmed Service Customer
9/29/2026
I made a mistake and came in at a later time. They squeezed me in anyways. They are great folks there. Prices are a bit steep, too many regulations and wage controls. But the service is very good and the people are excellent.
Kayla Rice
9/29/2026
Hello there Jeff, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!
WEST RICHLAND, WA
Scott C|2019 GMC 3500HD Sierra
Confirmed Service Customer
9/29/2026
Qu I ck, professional
Kayla Rice
9/29/2026
It is great to hear everything was done quickly and to your satisfaction! Please don't hesitate to reach out to us if there's anything more we can do!
RICHLAND, WA
Craig G|2020 GMC 1500 Sierra
Confirmed Service Customer
9/29/2026
Service advisor was adamant about taking care of my concerns and I was given updated information as requested.
Kayla Rice
9/29/2026
Hi Craig, we're happy you found our staff to be so supportive during your experience here at Speck Buick GMC of Tri-Cities. Please don't hesitate to reach out if there's anything additional we can do for you.
Pasco, WA
Linda T|2021 GMC Terrain
Confirmed Service Customer
8/16/2026
Good customer service.
Dani Berger
8/18/2026
Hi there Linda! We're so happy we were able to help you out! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Kennewick, WA
Rex F|2024 GMC Sierra 1500
Confirmed Service Customer
8/17/2026
Everyone was very professional and helpful
Sal S
8/18/2026
Hi Rex, reviews like this give us motivation and help us ensure we provide high-quality care. If you're ever in need of more help, please let us know!
Kennewick, WA
Joe P|2016 Chevrolet Cruze Ltd
Confirmed Service Customer
8/29/2026
Underestimate and in reasonable time. Even delivered the vehicle after a understandable delay. Great job
Sal S
8/31/2026
Hi Joe, reviews like this give us motivation and help us ensure we provide high-quality care. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Richland, WA
Ross F|2022 GMC 1500 Sierra
Confirmed Service Customer
9/14/2026
.
Victor Sifuentez
9/14/2026
Hello Ross, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
Nampa, ID
Catherine W|2024 Chevrolet Silverado 1500
Confirmed Service Customer
9/14/2026
They always treat me very well and listen to my concerns.
Victor Sifuentez
9/15/2026
Hi there Catherine! We're so happy we were able to help you out! Feel free to reach out to us if you need anything. Have a wonderful day.
Pasco, WA
Butch H|2025 GMC Sierra 1500
Confirmed Service Customer
9/23/2026
Cordial, quick, no issues
Kayla Rice
9/23/2026
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!
Kennewick, WA
Dan C|2024 GMC Sierra 3500 HD
Confirmed Service Customer
9/23/2026
Get all my services done here
Victor Sifuentez
9/25/2026
Hi Dan, we are so pleased you enjoyed your visit to Speck Buick GMC of Tri-Cities! Thank you, and have a fantastic day!
Eltopia, WA
Andrea H|2020 GMC Acadia
Confirmed Service Customer
9/24/2026
Friendly
Dani Berger
9/25/2026
Hello Andrea, thank you for your kind words and this wonderful review! Please don't hesitate to reach out to us if there's anything more we can do!
Kennewick, WA
Victor P|2026 GMC Sierra 2500 HD
Confirmed Service Customer
9/30/2026
Friendly and excellent service
Kayla Rice
9/30/2026
Hi there Victor, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
Hermiston, OR
Gary S|2021 GMC 2500HD Sierra
Confirmed Service Customer
8/19/2026
Great Service staff Great people love coming here for Service.
Sal S
8/27/2026
Hi there Gary, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
West Richland, WA
Debra K|2026 GMC Terrain
Confirmed Sales Customer
8/19/2026
Rafael Carrillo provided excellent service to us while we test drove two vehicles. He knew all the important information on both vehicles. Once that we decided to purchase a vehicle from SPECK, Mr Carrillo explained the entire process and information about the vehicle. The Finance Department provided excellent service too.
Rafael Carrillo
8/27/2026
Hi Debra, we're happy you found our staff to be so supportive during your experience here at Speck Buick GMC of Tri-Cities. Please don't hesitate to reach out to us if there's anything more we can do!
Kennewick, WA
Derrick S|2022 GMC 1500 Sierra
Confirmed Service Customer
8/19/2026
Victor took care of me in a stressful situation and had my Truck back to me in a few days. Thank you very much.
Victor Sifuentez
8/27/2026
Hello Derrick, thank you for sharing your positive experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
Kennewick, WA
Shawn B|2026 GMC Canyon
Confirmed Sales Customer
8/19/2026
Great
Arturo A
8/27/2026
Hi Shawn, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!
Pasco, WA
Ryan I|2026 GMC Sierra 1500
Confirmed Service Customer
9/24/2026
very nice clean dealership with professional and personal service
Victor Sifuentez
9/25/2026
Hello Ryan, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day.
Kennewick, WA
C3 M|2024 GMC Canyon
Confirmed Service Customer
9/24/2026
Great service
Kayla Rice
9/28/2026
Hello, thank you for your kind words and this wonderful review! Thank you, and have a fantastic day!
Pasco, WA
Chelsea W|2025 GMC Yukon XL 1500
Confirmed Service Customer
9/25/2026
Above and beyond! Sal made sure everything was taken care of from start to finish! Appreciate all of his due diligence.
Sal S
9/28/2026
Hi Chelsea, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out to us if there's anything more we can do!
Pendleton, OR
Kenneth O|2023 GMC Sierra 1500
Confirmed Service Customer
8/13/2026
Dani was awesome and helped and kept me informed every step of the way
Dani Berger
8/18/2026
Hi Kenneth, we're happy you found our staff to be so supportive during your experience here at Speck Buick GMC of Tri-Cities. We can't wait to see you again, have a great day.
Kennewick, WA
Jesse W|2023 GMC Sierra 1500
Confirmed Service Customer
8/24/2026
Customer we was fantastic, called on Friday got right in Saturday morning and had my truck back just after lunch.
Victor Sifuentez
8/27/2026
Hi Jesse, reviews like this give us motivation and help us ensure we provide high-quality care. We hope you have a great day!
Kennewick, WA
Duston H|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
9/2/2026
Dana was a pleasure to work with, she did a great job with handling the limited warranty agency and working with me to cut the labor in half which I really appreciated considering the dealership I purchased the vehicle did not back up what they said.
Dani Berger
9/3/2026
Wow Duston, it's experiences like yours that really keep us motivated! If you have any further questions, please give us a call. We're always happy to help!
Richland, WA
Juan G|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
9/2/2026
Very friendly agents and great deals.
Rafael Carrillo
9/3/2026
Hello Juan, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
Pasco, WA
Gerald K|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
10/1/2026
Was flawless
Kayla Rice
10/2/2026
Hi there Gerald, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.
West Richland, WA
Dennis A|2026 GMC Acadia
Confirmed Service Customer
10/2/2026
Good popcorn
Dani Berger
10/2/2026
Hi Dennis, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!
Richland, WA
Jeanne G|2025 Buick Envision
Confirmed Service Customer
10/2/2026
I dropped my car off for oil change, tire rotation and a concern about my speedometer being off. When I returned my car was ready in a short time and finished and checked out. Everything was on track.
Sal S
10/2/2026
It is great to hear everything was done quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, Speck Buick GMC of Tri-Cities
Kennewick, WA
Miguel G|2023 Chevrolet Silverado 1500
Confirmed Service Customer
9/15/2026
Victor was great!
Victor Sifuentez
9/15/2026
Hello there Miguel, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!
Prosser, WA
Justin M|2015 GMC 1500 Sierra
Confirmed Service Customer
9/15/2026
Victor was great!
Victor Sifuentez
9/15/2026
Hello Justin, thank you for your kind words and this wonderful review! Please don't hesitate to reach out to us if there's anything more we can do!
KENNEWICK, WA
Hector M|2021 GMC Acadia
Confirmed Service Customer
9/15/2026
Todo muy bien
Victor Sifuentez
9/15/2026
Hello Hector, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
Pasco, WA