Our Reviews
Thomas M|2016 GMC Yukon XL
Confirmed Service Customer
5/24/2026
Our visit to Speck service was excellent. We were greeted and ushered into the service bay and checked in. Our service visit was upgraded from an oil change to a multipoint evaluation and service. Although this was more than we anticipated, the service was done efficiently. We were kept in the loop. No large problems were found.
Walla Walla, WA
Erika P|2011 GMC Acadia
Confirmed Service Customer
5/24/2026
Me encanto el personal muy amables y el trato así uno
Pasco, WA
Trevor J|2024 GMC Sierra 1500
Confirmed Service Customer
5/27/2026
It was great
Dani Berger
5/28/2026
Hello Trevor, we are glad we could help! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Kennewick, WA
Homar R|2023 GMC Sierra 1500
Confirmed Service Customer
5/29/2026
Great first impression. Guy was knowledgeable and answered all my questions. Will definitely be back. Went for an oil change and they checked my tires. Said I needed an alignment. Something I would not have gotten at a place like Valvoline, where I usually go. I spent extra but it was worth it for the peace of mind.
Pasco, WA
Mark B|2023 GMC Sierra 2500 HD
Confirmed Service Customer
5/29/2026
Parts arrived much earlier than quoted time frame, a real nice surprise.
Richland, WA
Kevin S|2022 GMC Yukon
Confirmed Service Customer
6/1/2026
Everyone was very helpful and pleasant to work with
Dani Berger
6/1/2026
Hi there Kevin, thank you so much for your positive comments about Speck Buick GMC of Tri-Cities! We're looking forward to your next visit with us!
west richland, WA
Carolyn M|2018 Buick Cascada
Confirmed Service Customer
6/1/2026
Quick, friendly service. Victor maintained good communication with me throughout the process, and the work was completed much quicker than expected.
Victor Sifuentez
6/1/2026
Hello Carolyn, thank you for sharing your positive experience! Until the next time we meet, take care!
KENNEWICK, WA
David H|2016 GMC 3500HD Sierra
Confirmed Service Customer
6/4/2026
Everyone was very professional and Rob Johnson in particular was awesome in getting my vehicle repair issue taken care of. He also made sure I had alternate transportation to and from.
Rob Johsnon
6/5/2026
Hi there David, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
KENNEWICK, WA
John M|2005 GMC Yukon XL
Confirmed Service Customer
6/12/2026
Found your service fees excessive.
Sal S
6/11/2026
Hi John, your wonderful feedback and rating mean a lot to us. Thanks again for taking the time to leave us this information about your recent visit. Take care!
West Richland, WA
Clay A|2026 GMC Sierra 1500
Confirmed Service Customer
6/12/2026
I am not convinced my glove box is fixed yet. In addition, the guard tape on the edge of the door that I wanted fixed I had to push back twice on being told you couldnt fix it. It was eventually fixed, but, on a brand new vehicle I dont expect to have to push back about anything that isnt right on day one when I buy the vehicle, especially at the price of the truck. The people I worked with in the service department were good.
Richland, WA
Stanley A|2024 GMC Canyon
Confirmed Service Customer
5/25/2026
Great service friendly staff
Dani Berger
5/26/2026
We appreciate your positive review about your recent experience with us! Thank you so much again for your feedback! We hope you have a great day!
Moses Lake, WA
Townsend C|2026 GMC Sierra 1500
Confirmed Service Customer
6/1/2026
Great service
Victor Sifuentez
6/1/2026
Wow, it's experiences like yours that really keep us motivated! Thank you again for leaving us this response!
Pasco, WA
Speck B|2023 GMC Sierra 1500
Confirmed Service Customer
6/1/2026
Great staff
HAILEY BOYER
6/1/2026
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Speck Buick GMC of Tri-Cities! We hope to see you soon!
KENNEWICK, WA
John M|2026 GMC Canyon
Confirmed Service Customer
6/1/2026
My first visit to Speck Buick-GMC Service Center for my 2026 Canyon Denali was to have a folding bed cover installed and black GMC logos put on front and rear. The Service Center personnel are very professional and efficient, the technicians did an excellent job with the installation of parts.
HAILEY BOYER
6/1/2026
Hi John, thanks for your praise and kind comments about our team. If you're ever in need of more help, please let us know!
Kennewick, WA
W. M|2026 GMC Sierra 3500 HD
Confirmed Service Customer
6/8/2026
The service department is always great to work with.
Victor Sifuentez
6/8/2026
Hi there! We're so happy we were able to help you out! We hope to see you soon!
Kennewick, WA
John F|2024 GMC Sierra 1500
Confirmed Service Customer
6/8/2026
Always helpful
Victor Sifuentez
6/8/2026
Hi John, reviews like this give us motivation and help us ensure we provide high-quality care. We hope to see you soon!
Pasco, WA
Darren S|2024 GMC Sierra 3500 HD
Confirmed Service Customer
6/10/2026
Dealership was great. The amount of money gmc charges for a key fob crazy. 800 dollars WOW
Rob Johsnon
6/10/2026
Hello there Darren, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day!
PASCO, WA
Pedro G|2026 GMC Sierra 1500
Confirmed Sales Customer
6/15/2026
Every nice person
Arturo A
6/15/2026
Hi there Pedro, thank you for taking the time to leave a review for us at Speck Buick GMC of Tri-Cities. We're happy we could meet your expectations! We can't wait to see you again, have a great day!
Quincy, WA
STANLEY B|2026 GMC Sierra 1500
Confirmed Sales Customer
6/16/2026
Not pushy , great customer service
Keaton K
6/17/2026
Hello Stanley, we're glad to hear you enjoyed your visit. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
Goldendale, WA
Dennis A|2026 GMC Acadia
Confirmed Sales Customer
6/17/2026
Fine
Jose Gomez
6/17/2026
Hi there Dennis, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
RICHLAND, WA
Leonidez H|2026 GMC Sierra 1500
Confirmed Sales Customer
5/21/2026
Our experience was damn good to day the least, Rafa show us different trucks we were interested in seeing told us the different in them. Very professional non pressuring made it very comfortable to shop with if we buy another vehicle we will definitely come back to Rafa great guy
Pasco, WA
Herlindo T|2021 GMC 1500 Sierra
Confirmed Service Customer
5/29/2026
Good
MOSES LAKE, WA
Martha W|2026 GMC Canyon
Confirmed Sales Customer
6/3/2026
Andy, Jose and Brian were very helpful in my getting a new GMC Canyon.
Andy Widger
6/3/2026
Wow, it's experiences like yours that really keep us motivated! Thanks again for the recommendation, and have an amazing day!
Kennewick, WA
John Z|2025 GMC Yukon XL 1500
Confirmed Service Customer
6/16/2026
Really great service
Sal S
6/16/2026
Hello John, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!
Richland, WA
Randal S|2023 GMC Acadia
Confirmed Service Customer
6/16/2026
Good job.
Sal S
6/16/2026
Hi there Randal, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
Richland, WA
Janice I|2023 GMC Terrain
Confirmed Service Customer
6/16/2026
I got friendly, helpful, and knowledgeable service. The service representative was very customer service oriented.
Sal S
6/16/2026
We're glad to hear you found our staff was so knowledgeable and helpful! We are always more than happy to assist you if anything else comes up. Take care!
West Richland, WA
Blaine B|2023 GMC Sierra 1500
Confirmed Service Customer
6/17/2026
Very good
Sal S
6/18/2026
Hello Blaine, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
Pasco, WA
Brian P|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
6/17/2026
Everything is usually great, however I was upset at the price quoted for my coolant flush. I was told verbally $349 but when I received my quote it was $399 plus $90 in “fees”. I still wanted it done but if you are gonna charge almost $100 in fees tell me upfront.
KENNEWICK, WA
Kelly G|2025 GMC Sierra 1500
Confirmed Service Customer
6/21/2026
Was 30 minutes early for appointment and it still took over two hours for an oil change/tire rotation. I live out of town so no option to leave and come back during service.
Victor Sifuentez
6/22/2026
Hello Kelly, we really appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Speck Buick GMC of Tri-Cities
Touchet, WA
Kathleen H|2025 Buick Envista
Confirmed Service Customer
6/21/2026
Victor our Service rep really did a tremendous job of getting us back on the road. Can't say enough about his diligence and his on focus approach.
Victor Sifuentez
6/22/2026
Hello Kathleen, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!
Stratford, WA
Leif G|2024 GMC Canyon
Confirmed Service Customer
5/26/2026
Victor is awesome and great to work with.
Victor Sifuentez
5/26/2026
Hi Leif, thank you for the high star rating! Please don't hesitate to reach out to us if there's anything more we can do!
Pasco, WA
Anthony C|2025 Chevrolet Silverado 1500
Confirmed Service Customer
5/28/2026
Friendly and helpful staff. The service team is amazing. I was early for my appointment and my service advisor was busy with another customer so two other team members got me checked in and when my advisor was available she came out and checked on me. It is refreshing to see the team work and experience superior customer service they provide.
Dani Berger
5/28/2026
Thanks Anthony! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you're ever in need of more help, please let us know!
SPOKANE, WA
Brandan E|2023 GMC Sierra 1500
Confirmed Service Customer
5/28/2026
The environment was welcoming and the service advisor did a great job detailing what to expect, what was needed, and how long it would take. Everything was accurate and fair.
Victor Sifuentez
5/28/2026
We appreciate your positive review about your recent experience with us! Thank you again for the great review!
Kennewick, WA
Eric P|2024 GMC Acadia
Confirmed Service Customer
6/1/2026
I was being overcharged for a service and was told initially that the reason was because of WA state fees. Once I pushed back on this extra charge and stated that the service was a set advertised price, I was eventually credited the amount back to match the advertised price. I believe if I had not pushed back, I would have been overcharged.
Pasco, WA
Shawn D|2022 GMC 2500HD Sierra
Confirmed Service Customer
6/4/2026
Rob was great and took care of me as soon as I pulled up. My vehicle was done when he said it would be.
Rob Johsnon
6/5/2026
Hi there Shawn! We're so happy we were able to help you out! We're looking forward to your next visit with us!
Benton City, WA
Speck C|2025 GMC Sierra 1500
Confirmed Service Customer
6/10/2026
Great facility. Great staff.
Dani Berger
6/10/2026
Hi there! We're so happy we were able to help you out! If you're ever in need of more help, please let us know!
PROSSER, WA
Fred T|2026 GMC Sierra 2500 HD
Confirmed Service Customer
6/18/2026
Good communication with personal
Dani Berger
6/18/2026
Hi there Fred! We're so happy we were able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!
West Richland, WA
Rolando A|2022 GMC 1500 Sierra
Confirmed Service Customer
6/20/2026
Mr Sinfuentes was very informative about my truck.
Benton City, WA
Michael A|2023 GMC Acadia
Confirmed Service Customer
6/26/2026
Friendly service agents and fast service.
Rob Johsnon
6/26/2026
Hi Michael, thank you for your kind review; we are happy to pass along your comments to the team here at Speck Buick GMC of Tri-Cities! Thank you, and have a fantastic day!
PASCO, WA
Hugo F|2025 GMC Sierra 1500
Confirmed Service Customer
5/23/2026
Muy bueno el servicio
Pasco, WA
Vicki G|2025 GMC Yukon
Confirmed Service Customer
5/27/2026
Service staff very friendly and professional
Sal S
5/28/2026
Hi Vicki, we are so happy to read such a great review about Speck Buick GMC of Tri-Cities! Please let us know if there is anything else we can do for you; we are more than happy to help!
Richland, WA
Bryan M|2023 GMC Sierra 1500
Confirmed Service Customer
5/29/2026
Excellent Service Department. Got me in with an unplanned issue quickly to resolve. Very professional and customer focused.
Hayden, ID
Justin A|2023 GMC Sierra 1500
Confirmed Service Customer
6/12/2026
Helpful
Pasco, WA
Luis A|2026 GMC Sierra 1500
Confirmed Service Customer
6/15/2026
Amazing customer service! The staff treats you like family and always goes above and beyond to help. Friendly, professional, and a pleasure to work with every time. ⭐⭐⭐⭐⭐
Victor Sifuentez
6/15/2026
Hi Luis, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!
Pasco, WA
Dan W|2024 GMC Sierra 3500 HD
Confirmed Service Customer
6/18/2026
The service advisor was excellent!
Victor Sifuentez
6/18/2026
Hi there Dan, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know!
Kennewick, WA
Clayton S|2024 GMC Sierra 1500
Confirmed Service Customer
6/19/2026
Excellent
Rob Johsnon
6/19/2026
Hello Clayton, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!
Pasco, WA
Bobbi D|2024 Chevrolet Traverse
Confirmed Service Customer
6/19/2026
Everything went smoothly. We were kept in the loop the whole time. Car was delivered as promised. Sal was great to work with. Thank you Speck
Sal S
6/19/2026
Hi Bobbi, thank you for the high star rating! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Richland, WA
Wendi W|2024 Chevrolet Trailblazer
Confirmed Service Customer
6/25/2026
Exceeded all expectations
Rob Johsnon
6/26/2026
Hi Wendi, we're so glad that we were able to go above and beyond your expectations! Thank you, and have a fantastic day!
Kennewick, WA
Randy M|2024 GMC Sierra 1500
Confirmed Service Customer
6/26/2026
Scheduling was convenient and timely. Dani was cordial and prompt. Service completed was as expected. Dani told me when to expect return of my truck following the service and it was delivered consistent with what she told me. Really appreciate the overall service provided by Dani and Speck GMC.
Dani Berger
6/26/2026
Hello Randy, we're happy to hear you had such a positive experience with our team! We hope you have a great day!
Kennewick, WA
Jim C|2026 GMC Sierra 1500
Confirmed Service Customer
5/28/2026
Everybody was really friendly, and my service was done really fast and I was happy. They filled all the fluids.
Dani Berger
5/28/2026
Hi Jim, we really appreciate your positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Carson, WA
Dan D|2017 GMC 1500 Sierra
Confirmed Service Customer
6/4/2026
Could have looked at pics of service items needed?!?!?
Dani Berger
6/5/2026
Hello Dan, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
Benton City, WA
Lori K|2026 GMC Yukon
Confirmed Service Customer
6/4/2026
Great customer service. The actual service on my Tahoe for the second time took hours longer than projected.
Victor Sifuentez
6/5/2026
Hello Lori, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Speck Buick GMC of Tri-Cities. Thank you, and have a fantastic day!
Othello, WA
Rebecca E|2026 GMC Acadia
Confirmed Service Customer
6/11/2026
Fast service and friendly staff
Sal S
6/11/2026
Hi Rebecca, we are very happy we could provide you with a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Richland, WA
Pedro C|2025 GMC Sierra 1500
Confirmed Service Customer
6/13/2026
Good customer service
Pasco, WA
Shane E|2026 GMC Sierra 2500 HD
Confirmed Service Customer
6/13/2026
service was quick, no complaints
West Richland, WA
Darrell P|2018 GMC 1500 Sierra
Confirmed Service Customer
6/20/2026
Victor Sifuentez was amazing and very personable and professional, I will ask for him everything, he did what he said he would do to the T
RICHLAND, WA
James &|2023 Chevrolet Suburban 1500
Confirmed Service Customer
6/21/2026
The service was quick and communication was also clear and fast.
Victor Sifuentez
6/22/2026
Hi there James and Robyn! We're so happy we were able to help you out! We hope you have a great day!
Kennewick, WA
Rebeca G|2025 GMC Yukon
Confirmed Service Customer
6/23/2026
Thank you for great service per usual!
Dani Berger
6/25/2026
Hi Rebeca, we are so pleased you enjoyed your visit to Speck Buick GMC of Tri-Cities! Please let us know if there is anything else we can do for you; we are more than happy to help!
Pasco, WA
Angela H|2021 GMC Yukon XL
Confirmed Service Customer
6/26/2026
The guy that assisted me is always nice and ready to help or answer any questions I may have. He is very knowledgeable and I do not feel that he is trying to sell me things all the time.
Victor Sifuentez
6/30/2026
Hello Angela, thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Kennewick, WA
Ross F|2022 GMC 1500 Sierra
Confirmed Service Customer
6/18/2026
I was from out of town and Victor was clutch in getting me back on the road so I could get back on the road in a timely fashion. Very pleased with their service... top notch!!
Victor Sifuentez
6/18/2026
Hi there Ross! We're so happy we were able to help you out! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Nampa, ID
Scott L|2025 GMC Sierra 2500 HD
Confirmed Service Customer
6/18/2026
Great service
Sal S
6/18/2026
Hi Scott, thank you for your kind review; we are happy to pass along your comments to the team here at Speck Buick GMC of Tri-Cities! Thank you, and have a fantastic day!
Richland, WA
Neil Z|2019 GMC Acadia
Confirmed Service Customer
6/19/2026
Friendly staff,
Victor Sifuentez
6/19/2026
Hi there Neil, we are very happy to have provided you with such a positive experience! We hope you have a great day!
KENNEWICK, WA
Joseph C|2019 Chevrolet 2500HD Silverado
Confirmed Service Customer
6/20/2026
Had my truck one week to replace one injector no bueno
KENNEWICK, WA
Michael S|2024 GMC Sierra 1500
Confirmed Service Customer
6/22/2026
They Get the needed work done quickly .
Victor Sifuentez
6/23/2026
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!
Pasco, WA
Brooke L|2023 Buick Encore GX
Confirmed Service Customer
6/22/2026
Victor was a great help by getting my car in and services in a timely manner.
Victor Sifuentez
6/23/2026
Hi Brooke, we are very happy we could provide you with a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Richland, WA
Sean L|2022 GMC 1500 Sierra
Confirmed Service Customer
6/28/2026
Great Service
Victor Sifuentez
6/29/2026
Hello Sean, thank you for sharing your positive experience! We're looking forward to your next visit with us!
Pasco, WA
Hunter C|2013 GMC 1500 Sierra
Confirmed Service Customer
7/1/2026
Great customer service Dani was amazing !
Dani Berger
7/1/2026
Hello Hunter, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!
Benton City, WA
Nicholas S|2026 Buick Envista
Confirmed Sales Customer
7/1/2026
Everyone was very friendly and let me choose my vehicle. No pressure until the very end.
Alfonso Ramirez
7/1/2026
Hi Nicholas, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
Richland, WA
Steven E|2025 Buick Envision
Confirmed Service Customer
7/3/2026
Dani very courteous and professional
Dani Berger
7/3/2026
Hello Steven, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!
Richland, WA
David O|2025 GMC Sierra 1500
Confirmed Service Customer
6/29/2026
Everyone was very helpful and polite
Dani Berger
6/30/2026
Hello David, thank you for sharing your positive experience! Thank you so much again for your feedback! We hope you have a great day!
Kennewick, WA
Dean G|2026 GMC Terrain
Confirmed Service Customer
7/1/2026
Very good
Dani Berger
7/1/2026
Wow Dean, it's experiences like yours that really keep us motivated! We hope you have a great day!
PASCO, WA
Janyce B|2025 Buick Encore GX
Confirmed Service Customer
7/3/2026
We not only got an oil change but our sales man helped us with fixing our screen and phones. So appreciate not being talked down to, we are not very tech savvy . We are 75 and 77 so thank you for your marvelous service.
Dani Berger
7/3/2026
Hi Janyce, thank you for your kind review; we are happy to pass along your comments to the team here at Speck Buick GMC of Tri-Cities! Please don't hesitate to reach out if there's anything additional we can do for you.
Kennewick, WA
Patricia L|2022 Buick Enclave
Confirmed Service Customer
7/3/2026
GREAT PLACE
Dani Berger
7/3/2026
Wow Patricia, it's experiences like yours that really keep us motivated! Please don't hesitate to reach out to us if there's anything more we can do!
Loves Park, IL
Justin D|2020 GMC 1500 Sierra
Confirmed Service Customer
7/3/2026
I paid $10,000 + for a transmission that was bolted to the original flex plate or bolted too tight. broke the flex plate a month later. Long behold I had to pay for a new flex plate. That never came.meanwhile I purchased another one myself and brought it to the mechanic. I got stuck paying for a Rent-A-Car for two weeks. It would’ve been longer if I would’ve not bought my own flex plate and I was told I have an extra flex plate. They can’t even put a $60 part in their parts warehouse unbelievable. 1500 for this bill plus 1000 for a Rent-A-Car wonderful
Rob Johsnon
7/6/2026
Good morning Mr. Dobbs, Thank you for taking the time to share this, and please accept our sincere apologies for the experience you've had. Paying over $10,000 for a transmission and then dealing with a flex plate failure just a month later, on top of two weeks without a vehicle and out-of-pocket rental costs, is not the outcome we want for any customer, and we understand your frustration completely. We take issues like this seriously, and we'd like the opportunity to look into exactly what happened with your repair and make this right. It's clear there were also delays and communication gaps on our end regarding the replacement part that shouldn't have happened, and for that we're sorry as well. Could you please reach out to us so we can discuss how we can resolve this for you? Your trust means a great deal to us, and we don't want this experience to be the last word on your relationship with our shop. We hope to hear from you soon and have the chance to earn back your confidence.
Kennewick, WA
Meaghan B|2018 GMC Acadia
Confirmed Service Customer
7/7/2026
Victor is always wonderful when I bring my car in for service. The whole service team is helpful and the courtesy shuttle driver is always nice and courteous as well
Victor Sifuentez
7/8/2026
Hello Meaghan, we're glad to hear you enjoyed your visit. If you have any further questions, please give us a call. We're always happy to help!
Richland, WA
Daniel M|2023 GMC Sierra 1500
Confirmed Service Customer
5/26/2026
Sal is a consummate professional. Very friendly and most notable, PROFESSIONAL! He shared the repair required, scheduled a time for me to drop off and had the job completed prior to estimated completion time. The entire team (sales, parts & service) works in synergy. I visit many GMC dealerships for my profession / this dealership (SPECK), is one of the best in a 4-state area when it comes to customer experience.
Victor Sifuentez
5/26/2026
Hi Daniel, we're happy you found our staff to be so supportive during your experience here at Speck Buick GMC of Tri-Cities. We hope to see you soon!
Richland, WA
Speck B|2018 Chevrolet Suburban
Confirmed Service Customer
5/29/2026
Great service experience great staff love the energy.
KENNEWICK, WA
Aaron E|2017 GMC Yukon XL
Confirmed Service Customer
6/3/2026
Very knowledgeable and friendly and seem to do what they say they're going to do. It's nice to actually go into a shop and the people actually do what they say they're going to do.
Victor Sifuentez
6/3/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Speck Buick GMC of Tri-Cities. We can't wait to see you again, have a great day.
Kennewick, WA
William H|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
6/3/2026
Dani did an awesome job getting my truck fixed also got me a ride home and also picked me up and brought to the truck when it was done! Awesome job Dani
Dani Berger
6/3/2026
Our staff is committed to providing each of our clients with the best automotive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Pasco, WA
Norma M|2024 GMC Terrain
Confirmed Service Customer
6/6/2026
I appreciate the customer service and the promptness.
Grandview, WA
Charles H|2024 GMC Sierra 2500 HD
Confirmed Service Customer
6/11/2026
It was quick..and the service guy was great
Rob Johsnon
6/11/2026
Hi Charles, we are so happy to read such a great review about Speck Buick GMC of Tri-Cities! If you're ever in need of more help, please let us know!
Benton City, WA
Bmw/audi T|2023 GMC Sierra 2500 HD
Confirmed Service Customer
6/11/2026
SERVICE WAS AMAZING!
Victor Sifuentez
6/11/2026
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Until the next time we meet, take care!
Richland, WA
Ladd A|2026 GMC Sierra 1500
Confirmed Sales Customer
6/27/2026
Very helpful and respectful. Gabe went out of his way to help us find the perfect truck.
Gabriel G.
6/29/2026
Hi Ladd, thank you for your kind review; we are happy to pass along your comments to the team here at Speck Buick GMC of Tri-Cities! Please don't hesitate to reach out to us if there's anything more we can do!
Pasco, WA
Dennis W|2025 GMC Sierra 1500
Confirmed Service Customer
7/5/2026
Victor in the service dept was very helpful
Victor Sifuentez
7/6/2026
We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing Speck Buick GMC of Tri-Cities and we hope to see you again!
Pasco, WA
Lois H|2022 GMC Acadia
Confirmed Service Customer
6/30/2026
Exceeded expectations
Victor Sifuentez
6/30/2026
Hi Lois, we're so glad that we were able to go above and beyond your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Speck Buick GMC of Tri-Cities!
KENNEWICK, WA
Cliff L|2015 GMC Canyon
Confirmed Service Customer
7/2/2026
Fast getting my problem taken care of
Dani Berger
7/3/2026
We're glad everything was completed quickly and to your satisfaction! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
PASCO, WA
Tippett C|2025 GMC Yukon XL 1500
Confirmed Service Customer
6/23/2026
I feel like a valued customer
Victor Sifuentez
7/3/2026
Hi, we're happy you found our staff to be so supportive during your experience here at Speck Buick GMC of Tri-Cities. Thank you, and have a fantastic day!
Pasco, WA
William R|2016 GMC 1500 Sierra
Confirmed Service Customer
7/3/2026
Great customer service. They are looking out for their customers!
Victor Sifuentez
7/3/2026
Wow William, it's experiences like yours that really keep us motivated! We look forward to your next visit! Take care!
RICHLAND, WA
Jeff M|2021 GMC 1500 Sierra
Confirmed Service Customer
7/3/2026
Everyone was great. Super professional.
Dani Berger
7/3/2026
Hi Jeff, thanks for your praise and kind comments about our team. Please let us know if there is anything else we can do for you; we are more than happy to help!
WEST RICHLAND, WA
David F|2022 GMC 1500 Sierra
Confirmed Service Customer
7/9/2026
Very good experience from the service to the cleanliness and comfort of the dealership!
Sal S
7/9/2026
Hello David, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you!
Kennewick, WA
Jeffrey S|2019 GMC 1500 Sierra
Confirmed Service Customer
7/13/2026
All my issues were resolved in a timely matter.
Victor Sifuentez
7/13/2026
Hi there Jeffrey, we are very happy to have provided you with such a positive experience! Thank you again for leaving us this response!
Kennewick, WA
Domingo P|2017 Buick Encore
Confirmed Service Customer
7/13/2026
Great service! Very professional! Made me feel relieved and welcomed! Fast Service!
Dani Berger
7/13/2026
Hi Domingo, we are so happy to read such a great review about Speck Buick GMC of Tri-Cities! Please don't hesitate to reach out if there's anything additional we can do for you.
richland, WA
Richard E|2014 GMC 3500HD Sierra
Confirmed Service Customer
7/13/2026
I did not have my vehicle serviced on 7/10 of 2026
Sal S
7/13/2026
We appreciate your feedback and sincerely apologize for the confusion. The survey you received was sent out in error — you were not on our service schedule at that time. That is entirely on us and we are sorry for any frustration it may have caused. Please feel free to reach out to our Service Manager Pablo at (509) 783-9399 with any questions or concerns. We value your time and appreciate your patience.
Benton City, WA
Mark D|2018 GMC 2500HD Sierra
Confirmed Service Customer
6/15/2026
I've been taking my 2018 GMC 2500 Sierra Denali with a Duramax diesel to Speck Buick GMC for nearly six years, and have found their staff and my service contact, Victor, to always be thorough, honest and fair, and not once have I felt there's been an attempt to oversell me on anything. It's not cheap to maintain a truck like mine, but it's way less money to take the advice of your "advisor," and feel confident the truck is not going to let me down, which to date it never has. This past service was no different. We agreed to perform the maintenance that was necessary, or would be on the near horizon, and we agree to opt out of some that could wait until the next service.
Victor Sifuentez
6/15/2026
Hi Mark, thank you for your kind review; we are happy to pass along your comments to the team here at Speck Buick GMC of Tri-Cities! We hope you have a great day!
RICHLAND, WA
Victor M|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
6/17/2026
Great experience
Rob Johsnon
6/17/2026
Hi there Victor, thank you so much for your positive comments about Speck Buick GMC of Tri-Cities! Feel free to reach out to us if you need anything. Have a wonderful day.
Othello, WA
Marikay S|2024 GMC Terrain
Confirmed Service Customer
6/17/2026
Great service staff
Victor Sifuentez
6/17/2026
Hi Marikay, reviews like this give us motivation and help us ensure we provide high-quality care. We look forward to your next visit! Take care!
West Richland, WA
Brady B|2021 GMC 2500HD Sierra
Confirmed Service Customer
6/26/2026
It was great. The staff was very friendly and helpful.
Dani Berger
6/29/2026
We're glad to hear you found our staff was so knowledgeable and helpful! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
pasco, WA
Speck B|2026 GMC Yukon XL 1500
Confirmed Service Customer
6/29/2026
SERVICE IS ALWAYS GREAT!
Dani Berger
6/29/2026
Wow, it's experiences like yours that really keep us motivated! Please don't hesitate to reach out to us if there's anything more we can do!
PASCO, WA
Tony S|2026 GMC Sierra 1500
Confirmed Service Customer
7/1/2026
Quick friendly service
Victor Sifuentez
7/2/2026
Hi Tony, we are so happy to read such a great review about Speck Buick GMC of Tri-Cities! Please let us know if there is anything else we can do for you; we are more than happy to help!
Kennewick, WA
Mitchell S|2022 Buick Envision
Confirmed Service Customer
7/13/2026
Friendly and easy in and out
Sal S
7/13/2026
Hi Mitchell, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
Yakima, WA
Mike P|2025 GMC Sierra 1500
Confirmed Service Customer
7/13/2026
Great service from your team.
Victor Sifuentez
7/13/2026
Wow Mike, it's experiences like yours that really keep us motivated! Feel free to reach out to us if you need anything. Have a wonderful day!
PASCO, WA
Jeffrey D|2025 Chevrolet Silverado 1500
Confirmed Service Customer
6/26/2026
Every one nice and quick service
Victor Sifuentez
6/26/2026
It is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please don't hesitate to reach out!
RICHLAND, WA
Lisa H|2024 GMC Sierra 1500
Confirmed Service Customer
6/30/2026
Sal and Victor always a great help!
BENTON CITY, WA
Blaine B|2023 GMC Sierra 1500
Confirmed Service Customer
6/30/2026
Very good
Pasco, WA
Tie M|2025 GMC Sierra 1500
Confirmed Service Customer
7/7/2026
Service was excellent!
Victor Sifuentez
7/7/2026
Hi Tie, we are very happy we could provide you with a positive experience! Thank you, and have a fantastic day!
Richland, WA
Jose F|2025 Chevrolet Silverado 1500
Confirmed Service Customer
7/7/2026
The best service department there is amazing experience
Sal S
7/7/2026
Hi Jose, reviews like this give us motivation and help us ensure we provide high-quality care. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Othello, WA
Bryan A|2026 GMC Canyon
Confirmed Sales Customer
7/16/2026
Very friendly and knowledgeable staff. Helpful in every way. Good buyer experience.
Patric Click
7/16/2026
Hi Bryan, thank you for your kind review; we are happy to pass along your comments to the team here at Speck Buick GMC of Tri-Cities! If you have any further questions, please give us a call. We're always happy to help!
PASCO, WA
Patrick R|2025 Chevrolet Silverado 3500 HD
Confirmed Service Customer
7/16/2026
The Speck Team always provides great customer service and support. They keep us updated on the progress of our vehicle service and maintenance and insurance we are informed if any issues arise.
Victor Sifuentez
7/16/2026
Hello Patrick, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Pasco, WA
Brian &|2023 GMC Yukon XL 1500
Confirmed Service Customer
7/16/2026
Great service and great customer service. Top notch communication!
Sal S
7/17/2026
Hi Brian and Sarah, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
Richland, WA
Aaron B|2017 GMC Yukon XL
Confirmed Service Customer
7/16/2026
Victor needs to be promoted or a pay raise. He pass been my service guy for me and have listened to me and have fixed everything I asked for. It's nice not to have to return your vehicle to have it fixed to the three times. That also go for your service department doing excellent work on fixing our vehicles. Thanks.
Victor Sifuentez
7/17/2026
Hello Aaron, thank you for sharing your positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Kennewick, WA
Patricia R|2025 Chevrolet Traverse
Confirmed Service Customer
7/5/2026
Great customer service. Always friendly and attentive to our vehicle needs.
Victor Sifuentez
7/6/2026
Hi Patricia, thank you for your kind review; we are happy to pass along your comments to the team here at Speck Buick GMC of Tri-Cities! We hope you have a great day!
PASCO, WA
Leonard &|2012 Buick Enclave
Confirmed Service Customer
7/15/2026
Great
Victor Sifuentez
7/16/2026
Hello Leonard and Vanessa, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
PASCO, WA
Lyle R|2026 GMC Sierra 1500
Confirmed Sales Customer
7/15/2026
The truck was delivered ahead of schedule. Staff is friendly and professional.
Arthur Bowen
7/16/2026
Hi Lyle, we're happy you found our staff to be so supportive during your experience here at Speck Buick GMC of Tri-Cities. We're looking forward to your next visit with us!
Kennewick, WA
Nicholas S|2026 Buick Envista
Confirmed Service Customer
7/22/2026
Quick and efficient service. Unfortunately the problem took two visits to complete but not their fault.
Victor Sifuentez
7/22/2026
Hi Nicholas, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Richland, WA
Leisa M|2026 GMC Canyon
Confirmed Sales Customer
7/22/2026
It was good.
House Salesperson
7/22/2026
Hi Leisa, thank you for the high star rating! Please let us know if there is anything else we can do for you; we are more than happy to help!
Benton City, WA
Charles G|2023 Chevrolet Tahoe
Confirmed Service Customer
7/26/2026
Everyone from start to finish was do professional and kind.
Victor Sifuentez
7/27/2026
Hi Charles, we're happy you found our staff to be so supportive during your experience here at Speck Buick GMC of Tri-Cities. Please don't hesitate to reach out to us if there's anything more we can do!
Richland, WA
Melanie S|2025 GMC Yukon XL 1500
Confirmed Service Customer
7/26/2026
Quick and easy! Helpful staff, answered questions!
Sal S
7/27/2026
Hi Melanie, thank you for your kind review; we are happy to pass along your comments to the team here at Speck Buick GMC of Tri-Cities! We can't wait to see you again, have a great day.
Pasco, WA
Kristine M|2021 GMC Yukon
Confirmed Service Customer
7/26/2026
friendly and thorough service.
Victor Sifuentez
7/27/2026
Hi Kristine, thank you for your kind review; we are happy to pass along your comments to the team here at Speck Buick GMC of Tri-Cities! We're looking forward to your next visit with us!
Kennewick, WA
Alan K|2021 Chevrolet Blazer
Confirmed Service Customer
7/26/2026
Everyone is helpful and friendly. No pressure sales and super efficient.
Sal S
7/27/2026
Hi there Alan, thank you so much for your positive comments about Speck Buick GMC of Tri-Cities! Feel free to reach out to us if you need anything. Have a wonderful day.
West Richland, WA
Matthew A|2026 GMC Canyon
Confirmed Service Customer
7/14/2026
Great service very friendly and quick.
Dani Berger
7/14/2026
Hi Matthew, we are so happy to read such a great review about Speck Buick GMC of Tri-Cities! If you're ever in need of more help, please let us know!
West Richland, WA
Barb K|2026 GMC Acadia
Confirmed Service Customer
7/20/2026
Great service as usual
Victor Sifuentez
7/20/2026
Hi Barb, thank you so much for the positive review! Thank you, and have a fantastic day!
Pasco, WA
Matthew B|2019 GMC 1500 Sierra
Confirmed Service Customer
7/24/2026
Very friendly staff, Dani is the best, I appreciate her. She was wonderful
Dani Berger
7/27/2026
We appreciate your positive review about your recent experience with us! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Speck Buick GMC of Tri-Cities!
Richland, WA
Eric G|2025 GMC Sierra 2500 HD
Confirmed Service Customer
7/24/2026
Easy, quick check-in. Welcoming staff. Service done in a timely manner.
Sal S
7/27/2026
We're glad everything was completed quickly and to your satisfaction! Thank you again for choosing Speck Buick GMC of Tri-Cities and we hope to see you again.
Kennewick, WA
James H|2026 GMC Sierra 1500
Confirmed Sales Customer
7/24/2026
The dealership was great! Gab and Ross were very good at guiding us through the purchase process. They answered all our questions and went out of their way to communicate especially since we were out of town. Gab did an excellent job in staying in contact after the purchase. We would highly recommend Speck BiuckGMC to anyone purchasing a new vehicle!
Gabriel G.
7/27/2026
Hi James, we're happy you found our staff to be so supportive during your experience here at Speck Buick GMC of Tri-Cities. Thanks again for the recommendation, and have an amazing day!
Sun City, AZ
Eva M|2026 GMC Terrain
Confirmed Service Customer
7/24/2026
Nice service team. Easy to take in and quick to be done.
Sal S
7/27/2026
Hi there Eva, thank you for taking the time to leave a review for us at Speck Buick GMC of Tri-Cities. We're happy we could meet your expectations! If you're ever in need of more help, please let us know!
Pasco, WA
Alan M|2025 GMC Sierra EV
Confirmed Service Customer
7/28/2026
Speck GMC has put together s great service department. I can't speak highly enough about Victor. Great communication and follow though. He made my visit a breeze.
Victor Sifuentez
7/29/2026
Hi there Alan! We're so happy we were able to help you out! We sincerely thank you for the positive review, and look forward to seeing you again soon!
KENNEWICK, WA
Sam W|2024 GMC Canyon
Confirmed Service Customer
7/31/2026
Always easy to bring my truck to this location on Sanfidur in Pasco. The service is efficient and well done. They are very accommodating if you have to drop your vehicle off. Dani is fantastic at coordinating between customer and service team. She communicates through texting. She makes sure that services are completed effectively and asks the right questions, even above and beyond like calling insurances or other dealers on warrante work. Thank you !
Dani Berger
7/31/2026
Hi Sam, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!
Pasco, WA
Amazon A|2023 Chevrolet Tahoe
Confirmed Service Customer
7/1/2026
Great service advisors
Sal S
7/1/2026
Hi there, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Kennewick, WA
Keith S|2025 GMC Sierra 2500 HD
Confirmed Service Customer
7/4/2026
I was told that I could use my rewards points to apply to my bill but did not get to take advantage of that at time of payment. Truck was with the service department for over 4 hours and never got an estimate time of when it would be ready. My payment was over $1,000 and felt I did not get the value that one would expect for that amount.
Desert Aire, WA
Kelly H|2019 GMC 2500HD Sierra
Confirmed Service Customer
7/11/2026
Dani communicated their current work load and schedule timing, well and accurately. She got my truck in to be diagnosed in a timely manner, despite it arriving via tow company, later than I hoped. She communicated the diagnosis, referred me to my quote in the portal as well as discussing the quoted repair. She communicated that parts availability would have to be determined first thing in the morning and that there was a chance of a one to two day lag on parts. The next morning she informed me that the parts (injector and harbess for Duramax) were available locally, and that my truck would be repaired end of day. Pretty text book example of how things should go.
Dani Berger
7/13/2026
We're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.
Kennewick, WA
Gary B|2023 Chevrolet Silverado 1500
Confirmed Service Customer
7/11/2026
It was great
Victor Sifuentez
7/13/2026
Hi there Gary! We're so happy we were able to help you out! Your satisfaction is important to us, so we want to sincerely thank you for choosing Speck Buick GMC of Tri-Cities and we hope to see you again soon!
Pasco, WA
Jordan K|2015 Buick LaCrosse
Confirmed Service Customer
7/22/2026
Good Customer Service
Victor Sifuentez
7/23/2026
We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
Kennewick, WA
Keith K|2023 Chevrolet Suburban 1500
Confirmed Service Customer
7/27/2026
Service advisor was friendly and knowledgeable
Victor Sifuentez
7/27/2026
We're glad to hear you found our staff was so knowledgeable and helpful! Please don't hesitate to reach out to us if there's anything more we can do!
Richland, WA
Thomas W|2020 GMC 1500 Sierra
Confirmed Service Customer
7/28/2026
I continue bringing my Denali to Speck because of the service I receive and the constant courteous assistance from the service staff.
Dani Berger
7/29/2026
Hello Thomas, thank you for your kind words and this wonderful review! Please don't hesitate to reach out to us if there's anything more we can do!
PASCO, WA
Candice T|2018 GMC 3500HD Sierra
Confirmed Service Customer
8/1/2026
They got us in quickly and called when they had a diagnosis. We were told it'd be ready on Wednesday (we dropped it off on Saturday). Wednesday no one called and I had to call twice to get in touch with my service advisor to find out it would not be ready till Thursday or Friday.
Sal S
8/3/2026
Hello there, we appreciate you taking the time to leave us this feedback. We do hope we can be of assistance in the future. Take care!
KENNEWICK, WA
Darby M|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
7/18/2026
Service Manager was attentive and great to work with.
Dani Berger
7/20/2026
We're glad to hear you found our staff was so knowledgeable and helpful! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
KENNWICK, WA
Cj'S H|2025 GMC Sierra EV
Confirmed Service Customer
7/23/2026
Victor was very informative and I love the communication
Victor Sifuentez
7/23/2026
Hi, we're happy you found our staff to be so supportive during your experience here at Speck Buick GMC of Tri-Cities. We look forward to your next visit! Take care!
Pasco, WA
Joe C|2026 GMC Sierra 2500 HD
Confirmed Service Customer
7/23/2026
Really appreciated working with Victor in service, will be back.
Victor Sifuentez
7/27/2026
Hi Joe, thank you for your kind review; we are happy to pass along your comments to the team here at Speck Buick GMC of Tri-Cities! Thank you, and have a fantastic day!
Tacoma, WA
Matt H|2020 GMC 3500HD Sierra
Confirmed Service Customer
7/27/2026
Danny was my rep. I thought I needed a transmission service and she checked the records and let me know it had been done a year or so ago; saving me $799. That builds trust.
Dani Berger
7/27/2026
Wow Matt, it's experiences like yours that really keep us motivated! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Speck Buick GMC of Tri-Cities!
KENNEWICK, WA
Doug C|2025 GMC Acadia
Confirmed Service Customer
7/27/2026
All staff were friendly, professional, well organized, nd responsive to my needs.
Victor Sifuentez
7/27/2026
Hello Doug, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Speck Buick GMC of Tri-Cities. Thank you, and have a fantastic day!
Pasco, WA
Bill G|2023 GMC Sierra 1500
Confirmed Service Customer
7/27/2026
My service dept representative, Victor, was great. However, the issue with my vehicle was not corrected even though a software updated was completed.
Victor Sifuentez
7/27/2026
Hi Bill, thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Kennewick, WA
Richard P|2023 GMC Sierra 3500 HD
Confirmed Service Customer
7/31/2026
Very good service. There was a couple of days added to the time there because of parts ordered but there was no inconvenience.
West Richland, WA
Motion I|2024 GMC Sierra 2500 HD
Confirmed Service Customer
7/31/2026
Dani got it done as fast as she could once the repair was approved.
Pasco, WA
Emily S|2023 GMC Terrain
Confirmed Service Customer
8/3/2026
Once again timely and professional service! I trust Speck to keep my car road ready!
Victor Sifuentez
8/5/2026
Wow Emily, we're glad you had such a wonderful experience with us! If you have any further questions, please don't hesitate to reach out!
Benton City, WA
Jeremy S|2026 GMC Canyon
Confirmed Sales Customer
7/10/2026
Honestly, the service department is a huge reason I continue to purchase vehicles here. I took my pickup in for some maintenance and Victor and team identified an additional issue. I had a leak in my radiator. Thankfully they were able to identify it, swap a new one in, and make sure it was under warranty work in less than 24 hours. Huge deal for me as I need my pickup to do my job.
Alfonso Ramirez
7/10/2026
Hi Jeremy, we're happy you found our staff to be so supportive during your experience here at Speck Buick GMC of Tri-Cities. If you're ever in need of more help, please let us know!
Othello, WA
Delores V|2023 GMC Sierra 2500 HD
Confirmed Service Customer
7/24/2026
I was treated very well by all the staff that I came in contact with.
Sal S
7/27/2026
Hi there Delores! We're so happy we were able to help you out! We are always more than happy to assist you if anything else comes up. Take care!
Pasco, WA
Jeremy M|2025 GMC Canyon
Confirmed Service Customer
7/24/2026
Quick and professional
Victor Sifuentez
7/27/2026
Hi Jeremy, reviews like this give us motivation and help us ensure we provide high-quality care. If you have any further questions, please don't hesitate to reach out!
Richland, WA
Doug W|2017 GMC 1500 Sierra
Confirmed Service Customer
7/28/2026
Very efficient staff and work done quick.
Sal S
7/28/2026
Hi Doug, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
PASCO, WA
Blaine W|2023 GMC Yukon XL
Confirmed Service Customer
7/30/2026
Work was done well and on time. Great team in the service area!
Victor Sifuentez
7/30/2026
Hi there Blaine, thank you for taking the time to leave a review for us at Speck Buick GMC of Tri-Cities. We're happy we could meet your expectations! Thank you, and have a fantastic day!
KENNEWICK, WA
Raymond W|2022 GMC 2500HD Sierra
Confirmed Service Customer
7/30/2026
Friendly & courteous.
Victor Sifuentez
7/30/2026
Hi Raymond, we are so happy to read such a great review about Speck Buick GMC of Tri-Cities! Thank you, and have a fantastic day!
Kennewick, WA
Patricia S|2024 Buick Envision
Confirmed Service Customer
8/5/2026
Victor my Speck Service Representative was very professional, courteous and Very Helpful. I appreciate a dealership with such wonderful customer service and knowledge base. ALL who work there have been Wonderful to work with.
Victor Sifuentez
8/7/2026
Hi Patricia, reviews like this give us motivation and help us ensure we provide high-quality care. Please let us know if there is anything else we can do for you; we are more than happy to help!
Kennewick, WA
William L|2026 GMC Sierra 3500 HD
Confirmed Sales Customer
8/5/2026
It was fantastic, nicest people ever, Patrick was a fantastic help and made sure I got back on the road.
Patric Click
8/7/2026
We appreciate your positive review about your recent experience with us! We hope to see you soon!
Montpelier, ID
Dan W|2020 GMC Acadia
Confirmed Service Customer
7/6/2026
Great service. I appreciate how you kept me informed throughout and am very happy with the results. I would give you an A+
Dani Berger
7/6/2026
Hi Dan, thank you for your kind review; we are happy to pass along your comments to the team here at Speck Buick GMC of Tri-Cities! If you're ever in need of more help, please let us know!
Walla Walla, WA
Todd R|2025 GMC Sierra 2500 HD
Confirmed Service Customer
7/14/2026
Very friendly and work was done on time. Also the new part came in sooner than expected.
Victor Sifuentez
7/14/2026
Hi there Todd! We're so happy we were able to help you out! Please don't hesitate to reach out to us if there's anything more we can do!
Richland, WA
Ismael G|2021 GMC 2500HD Sierra
Confirmed Service Customer
7/14/2026
Very happy with the service and how quick they got me in., also very prompt to fix issue thanks everyone
Dani Berger
7/14/2026
Hi there Ismael, we are very happy to have provided you with such a positive experience! We hope you have a great day!
OTHELLO, WA
Justin M|2022 GMC 2500HD Sierra
Confirmed Service Customer
7/15/2026
No
Victor Sifuentez
7/15/2026
Thank you for taking the time to leave us a review. We appreciate your feedback and are always looking for ways to improve. If there's anything you'd like to share about your experience, we'd love the opportunity to hear from you. Thank you for choosing Speck Buick GMC.
RICHLAND, WA
Bob T|2024 GMC Sierra 1500
Confirmed Service Customer
7/15/2026
Sal did a great job routing my GMC through the service required.
Sal S
7/15/2026
Hi Bob, we are so happy to read such a great review about Speck Buick GMC of Tri-Cities! Please let us know if there is anything else we can do for you; we are more than happy to help!
Kennewick, WA
Julie W|2025 GMC Acadia
Confirmed Service Customer
7/21/2026
Always Friendly, Business is Clean, Service is Always Top Notch, LVlll is the Best Service Advisor!!!
Victor Sifuentez
7/21/2026
Hi there Julie, thank you so much for your positive comments about Speck Buick GMC of Tri-Cities! If you have any further questions, please give us a call. We're always happy to help!
Odessa, WA
Dennis C|2023 GMC Sierra 1500
Confirmed Service Customer
7/24/2026
Great scheduling and timely service. Victor did a great job of taking care of my needs and explaining options.
Victor Sifuentez
7/27/2026
Hi Dennis, thank you for your kind review; we are happy to pass along your comments to the team here at Speck Buick GMC of Tri-Cities! We're looking forward to your next visit with us!
PASCO, WA
Dwight P|2013 GMC 1500 Sierra
Confirmed Service Customer
7/27/2026
In and out very quick. Great service
Dani Berger
7/27/2026
Hi Dwight, we are so pleased you enjoyed your visit to Speck Buick GMC of Tri-Cities! Until the next time we meet, take care!
Richland, WA
Kelley W|2023 GMC Yukon
Confirmed Service Customer
8/4/2026
I was greeted by Dani when I arrived. She was so friendly and welcoming. Dani kept me up to speed on the diagnosis of my vehicle and even asked if I needed transportation to pick up my car. Although the diagnosis of my vehicle was not good and I was very frustrated, Dani was very calm and professional. This is the type of employee that will keep my business at this location. I appreciate Dani and her constant smile that just brightens up the entire department. Thank you Dani for always making my service appointments pleasant.
Dani Berger
8/5/2026
Hello Kelley, thank you for your kind words and this wonderful review! If you're ever in need of more help, please let us know!
Benton City, WA
Helen G|2017 Buick LaCrosse
Confirmed Service Customer
8/2/2026
I was treated fairly and with respect. The dealership and waiting room is very clean and comfortable..
Victor Sifuentez
8/3/2026
Hello Helen, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
KENNEWICK, WA
Daniel C|2024 GMC Sierra 1500
Confirmed Service Customer
8/2/2026
Nice, and into the point
Dani Berger
8/3/2026
Hi Daniel, we are so happy to read such a great review about Speck Buick GMC of Tri-Cities! If you're ever in need of more help, please let us know!
Pasco, ID
Jeffrey P|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
8/4/2026
Worked with Gabe Gallegos at the Speck Dealership in Pasco. What a fantastic person he is. I have been looking for a used Denali for quite a while. When I visit Tricities I try to stop in Pasco to see if there are any used Denali pickups with low miles - there never is. Recently when I stopped there were three that had high mileage and were still way expensive. So, I asked Gabe to show me what the different trim packages and prices were on a new one so I could compare new vs used. Told him what I was looking for. He showed me several trim packages and informed me the good and the bad of each package in reference to what I was looking for and what my needs were. He didnt try to sell me something new, he showed me what he had that included all I was looking for. He was not high pressure - I met with him 3 or 4 times, several test drives, and called him with questions. He never called me to try and sell me something I didnt want or didnt meet my list of wants - he never even asked me for my phone number. He just gave me his and said to call him if I needed any more questions answered. I have already recommended to two people that if they are in the market for a vehicle to consider going to Pasco and talk to Gabe. He made my purchase easy and painless. We live 300 miles from Pasco - if I ever need another vehicle - I will look him up! Thankyou. Also enjoyed the financial guy - Brian!
Gabriel G.
8/5/2026
Hi Jeffrey, we're happy you found our staff to be so supportive during your experience here at Speck Buick GMC of Tri-Cities. Please don't hesitate to reach out if there's anything additional we can do for you.
Everson, WA
Patrick D|2025 GMC Acadia
Confirmed Service Customer
8/6/2026
Good service
Victor Sifuentez
8/7/2026
Hi Patrick, reviews like this give us motivation and help us ensure we provide high-quality care. We're looking forward to your next visit with us!
Martinez Lake, AZ
Richard P|2022 GMC Yukon XL
Confirmed Service Customer
8/6/2026
Excellent service as always. I always enjoy my experience at Speck. The service people are fantastic.
Victor Sifuentez
8/7/2026
Hello Richard, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day.
Lind, WA
Steven H|2023 GMC Sierra 1500
Confirmed Service Customer
8/7/2026
Dani was efficient. She was prompt in checking me in for service and keeping me updated on the progress of vehicle maintenance. She informed me of the technicians suggested maintenance options.
Dani Berger
8/7/2026
Hi Steven, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!
Richland, WA
Todd E|2026 GMC Sierra 1500
Confirmed Sales Customer
7/23/2026
The team treated me with respect and patience. Shout out to Jose Gomez what a great person, I felt he truly cared about helping me vs selling me.
Jose Gomez
7/23/2026
Hello Todd, thank you for your kind words and this wonderful review! Thank you so much again for your feedback! We hope you have a great day!
ELTOPIA, WA
Elsa C|2024 GMC Sierra 3500 HD
Confirmed Service Customer
8/5/2026
I was created kindly and quickly. I was kept up to date on the progress and my service was taken care of in a timely manner.
Dani Berger
8/5/2026
Hi Elsa, thanks for your praise and kind comments about our team. If you're ever in need of more help, please let us know!
Pasco, WA
Timothy C|2024 GMC Sierra 2500 HD
Confirmed Service Customer
8/5/2026
Got us in on a Saturday for a much needed oil change. Thanks Victor!!
Victor Sifuentez
8/7/2026
Hello there Timothy, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!
Kennewick, WA
Jeremy S|2025 GMC Sierra 2500 HD
Confirmed Service Customer
8/5/2026
Victor was able to work through and resolve my issue. Victor was very polite and courteous. Thank you!
Victor Sifuentez
8/7/2026
Hi Jeremy, thank you for your kind review; we are happy to pass along your comments to the team here at Speck Buick GMC of Tri-Cities! Thank you, and have a fantastic day!
Richland, WA
Adam H|2026 GMC Sierra 3500 HD
Confirmed Service Customer
8/7/2026
Excellent.. Victor is awesome, extremely organized and very professional. I'll be back for sure
Victor Sifuentez
8/10/2026
Hello Adam, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!
Kennewick, WA
Deborah B|2023 GMC Acadia
Confirmed Service Customer
8/7/2026
Victor was very polite and professional and vehicle was clean after being serviced.
Victor Sifuentez
8/10/2026
Hi Deborah, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Kennewick, WA
Robert F|2024 GMC Sierra 2500 HD
Confirmed Service Customer
8/13/2026
Getting my vehicle after service. It was parked in a narrow spot. Even with the mirrors folded in I could not open the door to get in without tapping the vehicle next to it
Victor Sifuentez
8/13/2026
Hello there Robert, we appreciate you taking the time to leave us this feedback. We hope to be of service to you again in the future. Best wishes, Speck Buick GMC of Tri-Cities
Benton City, WA
Richard D|2022 GMC 2500HD Sierra
Confirmed Service Customer
8/13/2026
Easy professional check in and service. Service time estimate was accurate and shuttle service was invaluable as we have one vehicle. Checkout was informative and thorough.
Victor Sifuentez
8/13/2026
Hello Richard, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
richland, WA
Alisha M|2022 GMC Terrain
Confirmed Service Customer
8/13/2026
Amazing service! Great explanations of all things completed! Friendly staff
Victor Sifuentez
8/13/2026
Hi Alisha, thank you for your kind review; we are happy to pass along your comments to the team here at Speck Buick GMC of Tri-Cities! Please don't hesitate to reach out to us if there's anything more we can do!
Richland, WA
Roberto M|2026 GMC Sierra 3500 HD
Confirmed Sales Customer
5/21/2026
Luis Murillo was the worst salesman
Pasco, WA
Galaxy G|2020 Chevrolet Silverado Medium Duty
Confirmed Service Customer
5/22/2026
Víctor is amazing will be tell friends and family about this facility and keep bringing my fleet of vehicles here.
Pasco, WA
Filiberto U|2026 GMC Sierra 1500
Confirmed Service Customer
5/30/2026
Very good
Richland, WA
Sean D|2026 GMC Canyon
Confirmed Service Customer
5/31/2026
Had some scratches from transport fixed on my new truck. Dani made scheduling easy, they shuttled me back and forth to the dealership and got the job done quickly.
West Richland, WA
Celeste L|2026 GMC Acadia
Confirmed Sales Customer
6/5/2026
I appreciated being able to walk the lot before a salesman came out. Keaton was so easy to talk with and I never felt any pressure.
Keaton K
6/5/2026
Hi Celeste, we're happy you found our staff to be so supportive during your experience here at Speck Buick GMC of Tri-Cities. Feel free to reach out to us if you need anything. Have a wonderful day!
Yakima, WA
Roberto M|2026 GMC Sierra 3500 HD
Confirmed Sales Customer
6/5/2026
Rafael Carrillo is an excellent salesman
Rafael Carrillo
6/5/2026
Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Pasco, WA
Mike M|2017 GMC 1500 Sierra
Confirmed Service Customer
6/5/2026
Diagnosed the problem quickly and accurately
Victor Sifuentez
6/5/2026
Wow Mike, it's experiences like yours that really keep us motivated! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Kennewick, WA
Melvin K|2026 Buick Encore GX
Confirmed Sales Customer
6/9/2026
Overall good experience
Andy Widger
6/9/2026
Wow Melvin, it's experiences like yours that really keep us motivated! Feel free to reach out to us if you need anything. Have a wonderful day.
Cle Elum, WA
Teresa R|2023 Buick Envision
Confirmed Service Customer
8/11/2026
Friendly service
Sal S
8/11/2026
Hi Teresa, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!
Kennewick, WA
Meghan S|2021 GMC Yukon
Confirmed Service Customer
8/3/2026
Always a great experience at Speck GMC.
Victor Sifuentez
8/5/2026
Hello Meghan, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!
Walla Walla, WA
Jacob T|2024 GMC Acadia
Confirmed Service Customer
8/3/2026
It was good
Victor Sifuentez
8/5/2026
Hi there Jacob! We're so happy we were able to help you out! Please don't hesitate to reach out to us if there's anything more we can do!
OTHELLO, WA
Mohammed A|2025 GMC Sierra 1500
Confirmed Service Customer
8/1/2026
Good
Dani Berger
8/3/2026
Hello Mohammed, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
Kennewick, WA
Paul S|2025 Buick Enclave
Confirmed Service Customer
8/4/2026
Easy to schedule appointments and efficient service for an out of town customer.
Victor Sifuentez
8/5/2026
We're glad to hear you found our staff was so knowledgeable and helpful! If you're ever in need of more help, please let us know!
Jamison, PA
Larry S|2024 GMC Sierra 1500
Confirmed Service Customer
8/4/2026
They did my truck's recalls and gave me a ride back and forth. Pushy for additional services.
Victor Sifuentez
8/5/2026
Hi Larry, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
Kennewick, WA
Richard R|2026 GMC Sierra 1500
Confirmed Service Customer
8/12/2026
I received quick service. Dani explained the process to me very well, and was very upbeat about her job.
Dani Berger
8/13/2026
Hello Richard, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day.
West Richland, WA
Lori S|2026 GMC Yukon
Confirmed Service Customer
8/12/2026
Oil change and maintenance was a breeze.
Dani Berger
8/13/2026
Hi there Lori, thank you so much for your positive comments about Speck Buick GMC of Tri-Cities! Thank you so much again for your feedback! We hope you have a great day!
Othello, WA
Tamara W|2023 Buick Encore GX
Confirmed Service Customer
8/6/2026
Service personnel was very good but actual wait time was to long for this time
Victor Sifuentez
8/7/2026
Hello Tamara, thank you for your kind words and this wonderful review! Please don't hesitate to reach out to us if there's anything more we can do!
Kennewick, WA
Robert G|2022 GMC 2500HD Sierra
Confirmed Service Customer
8/6/2026
The service team at Speck GMC found there was no problem and is working like it should. Service advisor Victor was great. He explained what was done and assured me my truck was fine. He also went over next maintenance services that are coming up.
Victor Sifuentez
8/7/2026
Hi there Robert, thank you so much for your positive comments about Speck Buick GMC of Tri-Cities! Thank you again for leaving us this response!
kennewick, WA
Jason R|2025 GMC Sierra 1500
Confirmed Service Customer
8/6/2026
If you’re looking for a dealership with a service department that truly cares about its customers, Speck GMC is it. Victor has gone above and beyond for me on more than one occasion. A while back, he helped me through an emergency flat tire on a Saturday, and most recently he took the time to thoroughly diagnose and explain the issue with my truck’s power running board. He never made me feel rushed and made sure every question I had was answered. The entire service department is outstanding. Everyone I’ve interacted with has been friendly, professional, and genuinely focused on providing excellent customer service. It’s refreshing to find a dealership where you feel valued instead of just being another appointment on the schedule. Thank you, Victor, and the entire Speck GMC service team, for consistently exceeding my expectations. Exceptional service is hard to find these days, but you’ve proven it still exists. You’ve earned my trust, my loyalty, and my highest recommendation. I’ll gladly continue bringing my truck to Speck GMC and won’t hesitate to recommend you to family and friends.
Victor Sifuentez
8/7/2026
Hi Jason, we're so glad that we were able to go above and beyond your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Kennewick, WA
Fred B|2004 Chevrolet Silverado 2500HD
Confirmed Service Customer
8/6/2026
We had problems with our 2004 Chevy truck. Victor got us right in, diagnosed the problem and had our truck ready early that afternoon. We were delayed by one day but right back on the road the next day. Work well done and entire staff was excellent. Thank you Speck GMC and Victor.
Victor Sifuentez
8/7/2026
Hi Fred, we're happy you found our staff to be so supportive during your experience here at Speck Buick GMC of Tri-Cities. We can't wait to see you again, have a great day.
Tucson, AZ
Jason L|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
8/6/2026
The service was great- the sales person I talked to while waiting did not seem like a go getter, but Dani B. Is fantastic!
Dani Berger
8/7/2026
Wow Jason, it's experiences like yours that really keep us motivated! Thank you, and have a fantastic day!
Richland, WA
Alex M|2026 GMC Canyon
Confirmed Sales Customer
8/4/2026
Amazing Gabe helped me choose my truck and answered all the questions I had.
Gabriel G.
8/5/2026
Wow Alex, it's experiences like yours that really keep us motivated! Thank you again for choosing Speck Buick GMC of Tri-Cities and we hope to see you again.
Pasco, WA
Laurie M|2024 GMC Sierra 1500
Confirmed Service Customer
8/8/2026
Dani is always a ray of sunshine and respects my input on optional service recommendations.
Dani Berger
8/10/2026
Hello Laurie, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!
Pasco, WA
Andrea G|2024 Chevrolet Blazer
Confirmed Service Customer
8/9/2026
The customer service gentleman I worked with was great and even found a antifreeze leak before taking it to the mechanic.
Victor Sifuentez
8/10/2026
Hi Andrea, thanks for your praise and kind comments about our team. We look forward to your next visit! Take care!
Pasco, WA
Dennis A|2023 GMC Sierra 1500
Confirmed Service Customer
8/9/2026
Great
Victor Sifuentez
8/10/2026
Hi Dennis, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!
Pasco, WA
Douglas L|2025 GMC Sierra 1500
Confirmed Service Customer
8/6/2026
Friendly prompt service
Dani Berger
8/7/2026
Hi Douglas, thank you for your kind review; we are happy to pass along your comments to the team here at Speck Buick GMC of Tri-Cities! We do hope we can be of assistance in the future. Take care!
Kennewick, WA